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Smart Cancun The Urban Oasis

4.0 star property
Hotel with outdoor pool, near Puerto Cancun Marina Town Center

Choose dates to view prices

Smart Cancun The Urban Oasis offers an upscale retreat in Downtown Cancun, near Plaza 28. Take a refreshing dip in the outdoor pool, work out at the gym or savor local flavors at Bites restaurant. With free WiFi and helpful multilingual staff, this hotel provides comfort and convenience.

Reviews

7.6 out of 10
Good

Popular amenities

  • Free parking
  • Free WiFi
  • Restaurant
  • Connecting rooms available
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Outdoor pool
  • Fitness center
  • Pool bar
  • Coffee shop/cafe
  • 5 meeting rooms
  • Meeting rooms
  • 24-hour front desk
  • Air conditioning
  • Snack bar/deli

Feel at home (6)

  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
The current price is $66
$85 total
includes taxes & fees
Jun 2 - Jun 3

Room options

Available filters for rooms
Showing 1 of 1 room

View all photos for Standard Room

In-room safe, laptop workspace, iron/ironing board

Standard Room

7.4 out of 10
Good
(22 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

Similar properties

In-room safe, laptop workspace, iron/ironing board, free WiFi
Oh! Cancun The Urban Oasis & Beach Club
Downtown Cancun
  • Pool
  • Free breakfast
  • Free parking
  • Free WiFi
8.4 out of 10, Very Good, 1,002 reviews
The price is $73
$93 total
includes taxes & fees
Jun 2 - Jun 3
Oh! Cancun The Urban Oasis & Beach Club
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About the neighborhood

Map
Av Tulum 13-14, Centro, 22, Cancun, QROO, 77500

What's nearby

  • Mercado 23 - 5 min walk - 0.4 km
  • Las Palapas Park - 5 min walk - 0.5 km
  • Benito Juarez Municipal Building - 6 min walk - 0.6 km
  • Xbalamqué Theater - 6 min walk - 0.6 km
  • Plaza 28 - 16 min walk - 1.4 km

Getting around

  • Cancun Intl. Airport (CUN) - 20 min drive
  • Tulum Intl. Airport (TQO) - 147 min drive

Restaurants

  • ‪Subway - ‬3 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪Taqueria Coapeñitos - ‬4 min walk
  • ‪Subway - ‬3 min walk
  • ‪Fish n' Fries - ‬6 min walk

About this property

Smart Cancun The Urban Oasis

  • When you stay at Smart Cancun The Urban Oasis, you'll be just a 5-minute drive from Plaza Las Americas and Puerto Cancun Marina Town Center. After visiting the fitness center for a workout, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. Other features of this Mediterranean hotel include an outdoor pool, a poolside bar, and a snack bar/deli. Fellow travelers say great things about the helpful staff.

At a glance

DONE

Hotel size

    • 132 rooms
    • Arranged over 7 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas (1-device limit)
    • Free WiFi in rooms (speed: 25+ Mbps)
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Snack bar/deli

What to do

  • Beach nearby
  • Golfing nearby

Working away

  • 5 meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 1985
  • Fitness center
  • An outdoor pool
  • Banquet hall
  • Mediterranean architecture

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Laptop-friendly workspace
  • Free WiFi (speed of 25+ Mbps)
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Bites - Onsite restaurant.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: USD 4.93 per accommodation, per night

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Pool, spa, & gym (if applicable)

  • Pool access is available for an extra charge of USD 8 per day

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Cleaning and Health Protocols (Oasis Hotels).

Also known as

Oasis Smart Cancun
Oasis Smart Hotel
Oasis Smart Hotel Cancun
Smart Oasis Hotel Cancun
Smart Oasis Cancun
Smart Cancun by Oasis
Smart Cancun The Urban Oasis Hotel
Smart Cancun The Urban Oasis Cancun
Smart Cancun The Urban Oasis Hotel Cancun

Frequently asked questions

Does Smart Cancun The Urban Oasis offer free cancellation for a full refund?

Yes, Smart Cancun The Urban Oasis does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Smart Cancun The Urban Oasis?

Yes, there's an outdoor pool.

Are pets allowed at Smart Cancun The Urban Oasis?

Sorry, pets aren't allowed.

Is parking offered on site at Smart Cancun The Urban Oasis?

Yes, there's free self parking.

What are the check-in and check-out times at Smart Cancun The Urban Oasis?

Check-in start time: 3 PM; Check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-out is available.

Is there an onsite casino at Smart Cancun The Urban Oasis?

No, this hotel doesn't have a casino, but Royal Yak Casino and Sports Book (3-min drive) and Dubai Palace Casino (4-min drive) are both nearby.

What is there to do at Smart Cancun The Urban Oasis and nearby?

Smart Cancun The Urban Oasis has an outdoor pool and a fitness center.

Are there restaurants at or near Smart Cancun The Urban Oasis?

Yes, there's an onsite restaurant, Bites.

What's the area around Smart Cancun The Urban Oasis like?

Smart Cancun The Urban Oasis is in Downtown Cancun, a short 19-minute walk from Plaza 28 and 6 minutes' walk from Las Palapas Park.

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Reviews

Smart Cancun The Urban Oasis Reviews

7.6

Good

8.0

Cleanliness

7.8

Location

8.0

Staff & service

7.6

Property conditions & facilities

Popular mentions

Service staff
Room
Shower
Location
Elevator
Bed
Amenities
Food
Wifi
Recreation

Reviews

Verified

8/10 Very good

Location was great
brenda, 3-night trip
Verified

8/10 Very good

Great staff, excellent customer service from Belsen and Ivan, would definitely come back!!
Leah, 7-night trip
Verified

10/10 Exceptional

Stayed for three days due to flight cancellations and was quite happy to do so. Everything was clean...rooms, pool area, lobby, etc. Breakfast buffet offered a large selection of foods and the hotel staff, especially at the front desk were friendly and helpful.
Shelley, 1-night trip
Verified

10/10 Exceptional

We loved everything about our stay. Every staff member we encountered was friendly and helpful. The facility was clean and well maintained. The location was in walking distance of great local restaurants as well as other fun attractions. The gym and food also surpassed expectations.
Jeanne, 4-night trip
Verified

6/10 Good

On Expedia said breakfast including. But from third day stuff told me I need pay for it. Its downtown and no beaches around. 20-30 min on bus. Stuff friendly. Room ok.
Sergiy, 8-night trip
Verified

8/10 Very good

The room was clean ,had some challenges with the face basin tap! The manager sent maintenance staff to sort it out. The Staff was courteous! I left my Under armour long sleeve in my previous room on O'Cancun side and the Manager made sure I got it back from the lost and found! Thank you to the Manager!
Ian, 5-night trip
Verified

8/10 Very good

Pretty standard hotel, pretty good value for money
Simon, 1-night trip
Verified

10/10 Exceptional

Excellent stay!

This place is excellent! Great front end staff and very accommodating for early check in and storage of backs afterwards. Truly a great stay and excellent buffet breakfast !
Gerry, 1-night trip
Verified

10/10 Exceptional

It’s a great place to stay!! Easy access to many places in Cancun! Staff is very friendly and helpful.
Griselda, 2-night trip
Verified

10/10 Exceptional

Love the location and if you’re sightseeing is perfect all the buses stop here
Elizabeth, 4-night trip
Verified

8/10 Very good

loving Cancun

Close to many amenities, banks offices and Supermatkets. Pool area is just great for relaxing… great Oasis
Great pool area
Daniel, 1-night trip
Verified

10/10 Exceptional

The staff were exceptional. The rooms were excellent. The hotel was excellent. The food was amazing!!!
King, 1-night trip
Verified

10/10 Exceptional

This place was perfect! Beautiful, clean and excellent staff. Loved the pool area! Great value for money.
Zashon, 3-night trip
Verified

10/10 Exceptional

Great hotel. Very clean and room was well appointed. Little bit of traffic noise.
Jef, 1-night trip
Verified

10/10 Exceptional

Great Stay

Excellent hotel that I came back after one night in another hotel! The other hotel was very disappointing compared to this hotel! The front end staff and customer service is excellent. It’s worth the price!
Gerry, 3-night trip
Verified

8/10 Very good

i Love Cancun and the Urban Oasis

very well located, close to the main bus stops, banks, and shopping plazas around. pool area was just great, breakfast was always tasty, we will be back.
Daniel, 2-night trip
Verified

10/10 Exceptional

Will back again for sure

The staff was very kind and the hotel is beautiful
Veronica, 1-night trip
Verified

6/10 Good

I recently stayed a one week in this hotel,every thing was great, the only thing some time you have to wait to have a table in the breakfast area, otherwise the service was great , very professional helpful polite and cooperative team. defiantly I recommend it for travelers who are looking for conevience place to stay in Cancun downtown.
Ali Rustam, 7-night trip
Verified

8/10 Very good

It was as expected! Nice and clean hotel! Had some options but I wouldn’t stay here again due to location! I’d spend a bit more to be closer to other amenities/beach :)
Savannah, 4-night trip
Verified

8/10 Very good

Everything was great. My only complaint is that when we had early morning tours the restaurant refused to give us anything before 7 am.
Nicolet Titania, 5-night trip
Verified

6/10 Good

Dated

Hotel rooms were very dated, stayed here about 6 years ago and it was much nicer then. Very loud hallways and disruptive people. Pool area was nice.
Tom, 13-night trip
Verified

6/10 Good

The ladys from the front desk are awesome. Wendy and Nash, very friendlys and eager to help. In the restaurant you jave to beg for someone to offer you coffee. The rooms in Smart are VERY noisys. So i had to ask for an uograde to Oh! Cancun.
Martin, 3-night trip
Verified

10/10 Exceptional

I am the return customer, it means that the place fits my needs and expectations. I'd like to praise the people who work there, thanks for your service!
Svetlana, 9-night trip
Verified

10/10 Exceptional

My stay was excellent. The Staffs are great really helpful. I really like the pool area. It is very nice. Wasn’t too crowded. The hotel actually looks better in person. Rooms are nice and clean only thing the water sometimes will fluctuate from hot to cold. Check in process was really fast and check out. I can honestly say that I would return if In Cancun, the marina mall was five minutes away by car. My experience at the oasis honestly was great. I would say they could’ve had more options for breakfast.
Gregory, 4-night trip
Verified

6/10 Good

Poor water pressure. Inconsistent availability of hot water and wifi. Unfunctional gym equipment. Nice and calm pool area. Staff are mostly very nice. Area is not pretty but there are many convenient stores restaurants and grocery stores nearby. Property needs a face lift but I would still come back.
David, 9-night trip