Located close to Sunland Park Mall, Quality Suites University offers a convenient and welcoming atmosphere. Start your day with a breakfast buffet, stay connected with in-room WiFi, and unwind by the fireplace in the lobby. With dry cleaning services, RV/bus/truck parking, coffee/tea in the lobby and an elevator at your disposal.
Sunland Park Racetrack and Casino - 3 min drive - 3.1 km
Western Playland Amusement Park - 4 min drive - 3.5 km
Don Haskins Center - 6 min drive - 8.7 km
University of Texas at El Paso - 6 min drive - 7.2 km
Getting around
El Paso International Airport (ELP) - 23 min drive
Ciudad Juarez Intl. Airport (CJS) - 58 min drive
El Paso Union Depot - 13 min drive
Restaurants
Raising Cane's Chicken Fingers - 18 min walk
McDonald's - 9 min walk
The Union Draft House Sunland - 16 min walk
Twin Peaks - 6 min walk
Corner Bakery Cafe - 19 min walk
About this property
Hotel El Paso
When you stay at Hotel El Paso, you'll be within a 15-minute drive of Sunland Park Mall and Paso del Norte International Bridge. Freebies like WiFi and self parking are added perks, and guests looking to stay active can check out the nearby hiking/biking trails.
At a glance
DONE
Hotel size
61 rooms
Arranged over 3 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out time is 11:00 AM
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
DONE
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Up to 4 children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
DONE
Pets
Pets allowed (dogs and cats only, 2 total, up to 25 lbs per pet)*
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Onsite RV/bus/truck parking (fees apply)
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Coffee/tea in a common area
What to do
Golfing nearby
Hiking/biking trails nearby
Working away
24-hour business center
Computer station
Services
24-hour front desk
Dry cleaning/laundry services
Multilingual staff
Facilities
1 building/tower
Safe-deposit box at front desk
Fireplace in lobby
Shopping mall on site
Accessibility
Wheelchair accessible
Braille/raised signage
Elevator
Wheelchair-accessible path to elevator
Room amenities
Be entertained
Television
Premium cable channels
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Iron/ironing board
Sleep well
Pillowtop mattress
Bed sheets provided
Freshen up
Private bathroom
Shower/tub combination
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Free local calls
Food and drink
Refrigerator
Microwave
More
Daily housekeeping
In-room safe (surcharge)
Connecting/adjoining rooms available
Fees & policies
Optional extras
Safes in guestrooms can be used for USD 2.00 per day
Renovations and closures
The property will be renovating from January 30 2025 to October 31 2025 (completion date subject to change). The following areas are affected:
Exterior
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 50 per pet, per stay
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).
Also known as
Comfort Suites University El Paso
Comfort Suites University Hotel El Paso
Hotel El Paso Hotel
Hotel El Paso El Paso
Quality Suites University
Hotel El Paso Hotel El Paso
Frequently asked questions
Does Hotel El Paso offer free cancellation for a full refund?
Yes, Hotel El Paso does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel El Paso?
Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 25 lbs per pet. There's a charge of USD 50 per pet, per stay. Service animals are exempt from fees.
Is parking offered on site at Hotel El Paso?
Yes, there's free self parking. RV/bus/truck parking is available.
What are the check-in and check-out times at Hotel El Paso?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM.
Is there an onsite casino at Hotel El Paso?
No, this hotel doesn't have a casino, but Sunland Park Racetrack and Casino (3-min drive) is nearby.
What is there to do at Hotel El Paso and nearby?
Have fun with nearby activities such as hiking and practice your swing at the nearby golf course.
What's the area around Hotel El Paso like?
Hotel El Paso is in the heart of El Paso, a short 14-minute walk from Sunland Park Mall and 6 minutes' walk from Bob-O's Family Fun Center.
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Reviews
Hotel El Paso Reviews
6.0
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
6.0
Cleanliness
8.2
Location
6.8
Staff & service
5.8
Eco-friendliness
5.8
Property conditions & facilities
Popular mentions
Room
Elevator
Breakfast
Service staff
Bed
Bathroom
Shower
Vat
Weather
Children
Reviews
2/10 Poor
Aug 29, 2025
No more breakfast offered
Not very good stay. Said there was free breakfast, and there is no linger breakfast available in this hotel. Rooms
Are not very clean, the couch in the room was full of stains. Swimming pool was closed.
IRENE
IRENE, 1-night trip
6/10 Good
Aug 14, 2025
Dirty room
The walls were so dirty trash on floor and in cabinets stains on couch
Alejandra
Alejandra, 1-night trip
4/10 Fair
Sep 2, 2025
Needs improvement
The a/c of our room had no fan speed adjustments. The a/c was working on its lower level but not cool very good. They removed the courtesy breakfast. The inside pool is still under construction.
Verified traveler
2-night trip
10/10 Exceptional
Jul 11, 2024
Enjoyed our stay
mona
mona, 1-night trip
10/10 Exceptional
Feb 2, 2025
Nice for the money just needs updating
Very good better than I thought it would be the only issue we had is the bathtub was in horrible condition and the place needed cleaning especially on the floors but it was a very comfortable stay and we will say again
Linda
Linda, 1-night trip
10/10 Exceptional
Apr 1, 2025
👍
Lorenza
Lorenza, 1-night trip
2/10 Poor
May 12, 2025
The room left a lot to be desired. There was no trash can, only one in the bathroom. We killed a cockroach. There were no light bulbs. The room was very unclean.
JOSE
JOSE, 3-night trip
4/10 Fair
Mar 23, 2025
Pool was closed with no open date scheduled, did not have continental breakfast as advertised, mold on the ceiling in bathroom, hair dryer had been taken off wall some time ago and after requesting another and told it was coming one never arrived during our 5 night stay.
Vicky A
Vicky A, 5-night trip
2/10 Poor
Mar 10, 2025
You get what you pay for
This place needs total renovation the floors are dirty the keys don't work properly to open the doors the beds were dirty the place need vacuuming the pool was closed totally needs remodeling I know they're going to remodel but you get what you pay for
Linda
Linda, 1-night trip
4/10 Fair
Apr 23, 2025
I know that they are going through a remodel but the ceiling in the room that we had mold freckles right above the shower. The toilet still had residue on it and the SHEETS the brown cover on top were covered in white spots from who knows what. The lady at the front was very nice but nice ness doesn't take away from dirtyness
Brisadelmar
Brisadelmar, 1-night trip
10/10 Exceptional
May 11, 2024
Great Staff. Very Friendly. Would definitely stay again
Jeannine
Jeannine, 2-night trip
10/10 Exceptional
Jul 22, 2024
Todo estuvo en orden y buena atencion
Rosario
Rosario, 1-night trip
6/10 Good
Oct 16, 2024
Have been in this place few times since it was comfort inn or suites ?
Place it’s getting older
Jose
Jose, 2-night trip
4/10 Fair
Mar 20, 2025
Choose a different place.
Hotel under renovation. The name of the hotel has been removed from the building...makes for a hard time identifying the hotel. Upon arrival you are met with smashed tile in the front columns, Shredded curtains on the fourth floor, (visible from the parking lot) several signs saying please excuse our mess (over kill really) and a room with no lights in the foyer, a bathroom with issues and most importantly they had removed the smoke and carbon monoxide detector and just left the wires hanging from the ceiling.
Verified traveler
1-night trip
4/10 Fair
Feb 16, 2025
The property has potential, but there is a lot of unhygienic things that must be met to make a person comfortable when staying, room had some blood stains on carpet, sink was cracked, shower tub has a hole with a”patch” that was peeling off. Although it was affordable it made me second guess myself in picking this
Jailene
4/10 Fair
May 8, 2025
I saw that it’s in a construction state but the conditions were awful. Stains everywhere and outdated in every sense. I have about -10 pictures that support these statements. Really bad shape all around. I think this location will bounce back being in a prime location - with twin peaks in walking distance, there are some nice options. As far as the hotel goes, they should really shut it down until the upgrades are completed. I stayed in other locations for the same amount paid here, that have 3x better amenities. I should really get my money back as I checked out the second I woke up In the middle of the night. El Paso is a work in progress and I would to see this location thrive…. Side note, cats everywhere outside. I’m rooting for a remodel here.
Daniel
Daniel, 1-night trip
6/10 Good
Sep 14, 2024
There was a little problem with the restroom other than that was really good
Israel
Israel, 1-night trip
10/10 Exceptional
Apr 13, 2024
Touring band on our way to Albuquerque the room fit all six of us comfortably and was quite and accommodating for all of us to get a good nights sleep
Echo
Echo, 1-night trip
4/10 Fair
Dec 14, 2024
The building is just too old. The room door lock is broken, the carpet is dirty, and the bathroom is too small.
Nader
Nader, 1-night trip
10/10 Exceptional
Mar 21, 2024
Nice
SANJUANA
SANJUANA, 2-night trip
4/10 Fair
Aug 19, 2024
Dirty bath and bed
Jaime
Jaime, 2-night trip
4/10 Fair
Oct 13, 2024
Hair everywhere in the bathroom
nordine
nordine, 1-night trip
2/10 Poor
Oct 25, 2024
Horrible hotel
Checked in first room was a mess no cover on the beds a coffee table was on the bed and also chairs were in the bed and the sofa was a mess. They gave us a second room and the beds were broken and a the shower was broken and the room stinks my family left and went to another hotel
Robert
Robert, 1-night trip
2/10 Poor
Jun 30, 2024
This stay was awful. No rooms were ready upon arrival, there was construction at 8am all weekend, fire alarms going off at 500am non-stop until checkout.
Gabryelle
Gabryelle, 2-night trip
2/10 Poor
Sep 12, 2024
Dirty room. Staff never bothered to clean the room. Hotel os in poor condition.