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Mercure Cairns

4.0 star property
Hotel with outdoor pool, near Cairns Esplanade

Choose dates to view prices

Set amidst lush gardens, Mercure Cairns offers a tranquil retreat near Cairns Central Shopping Centre and Cairns Marlin Marina. Enjoy local cuisine at The Stanley restaurant, unwind by the outdoor pool with sun loungers, or stay connected with in-room WiFi and business center; previous guests praise the helpful staff.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Airport transfer
  • Free WiFi
  • Air conditioning
  • Laundry facilities
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Outdoor pool
  • Business center
  • Airport shuttle
  • Air conditioning
  • Garden
  • Front-desk safe
  • Water dispenser
  • Laundry service
  • Self-serve laundry
  • Meeting room

Feel at home (6)

  • Cribs/infant beds (surcharge)
  • Private bathroom
  • Cable/satellite TV service
  • Garden
  • Daily housekeeping
  • Laundry facilities
The current price is $135
$148 total
includes taxes & fees
May 31 - Jun 1

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Minibar, desk, laptop workspace, iron/ironing board

Standard Room, 1 Queen Bed

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | Minibar, desk, laptop workspace, iron/ironing board

Standard Room, 2 Twin Beds

  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Minibar, desk, laptop workspace, iron/ironing board

Superior Room, 1 King Bed

  • City view
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Loft, 1 Queen Bed

Loft, 1 Queen Bed | Minibar, desk, laptop workspace, iron/ironing board

Loft, 1 Queen Bed

8.0 out of 10
Very good
(1 review)
  • City view
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed | Minibar, desk, laptop workspace, iron/ironing board

Executive Room, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Family Room, Multiple Beds (1 Queen and 2 Singles)

Family Room, Multiple Beds (1 Queen and 2 Singles) | Minibar, desk, laptop workspace, iron/ironing board

Family Room, Multiple Beds (1 Queen and 2 Singles)

7.2 out of 10
Good
(7 reviews)
  • City view
  • 44 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds
  • Free WiFi

View all photos for Standard Room, Multiple Beds

Standard Room, Multiple Beds | Minibar, desk, laptop workspace, iron/ironing board

Standard Room, Multiple Beds

  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed
  • Free WiFi

Similar properties

Reception
Pacific Hotel Cairns
Cairns Central Business District
  • Pool
  • Parking available
  • Free WiFi
  • Restaurant
8.4 out of 10, Very Good, 1,002 reviews
The price is $117
$128 total
includes taxes & fees
Jun 9 - Jun 10
Pacific Hotel Cairns
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About the neighborhood

Map
15 Florence Street, Cairns, QLD, 4870

What's nearby

  • Cairns Performing Arts Centre - 2 min walk - 0.2 km
  • Cairns Esplanade - 5 min walk - 0.4 km
  • Cairns Central Shopping Centre - 6 min walk - 0.6 km
  • Cairns Night Markets - 8 min walk - 0.7 km
  • Esplanade Lagoon - 10 min walk - 0.9 km

Getting around

  • Cairns Intl. Airport (CNS) - 10 min drive
  • Freshwater Station - 11 min drive
  • Cairns Station - 13 min walk
  • Redlynch Station - 15 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Atrium - ‬3 min walk
  • ‪Villa Romana - ‬6 min walk
  • ‪Moku Bar + Grill - ‬2 min walk
  • ‪La Pizza - ‬7 min walk
  • ‪Paper Crane - ‬6 min walk

About this property

Mercure Cairns

Located just 3.7 mi (6 km) from the airport, Mercure Cairns offers a shuttle (available on request). Guests can enjoy the outdoor pool or take advantage of nearby scuba diving. Also, Cairns Esplanade and Reef Fleet Terminal are just a 5-minute drive away. Fellow travelers say good things about the helpful staff.

At a glance

DONE

Hotel size

    • 75 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in time starts at 2:00 PM
    • Contactless check-in available
    • Express check-in/out available
    • Minimum check-in age: 18
    • Check-out time is 10 AM
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • The property charges 1.1 percent for credit card payments
    • The front desk is open daily from 7:00 AM - 11:00 PM
    • Front desk staffed during limited hours
    • This property doesn't offer after-hours check-in
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Transfers

    • Airport shuttle from 3:30 AM to 11:30 PM*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Water dispenser

What to do

  • Beach nearby
  • Bicycle rentals nearby
  • Scuba diving nearby

Working away

  • Business center
  • Meeting room

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Pool loungers

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Television in common areas
  • An outdoor pool
  • Locally sourced food is prioritized
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Locally-owned & organized tours & activities
  • Some profits reinvested in community and sustainability
  • Local culture & ecosystem education
  • Uses some LED lighting
  • Comprehensive food waste policy
  • Waste recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Water dispenser
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Elevator

Room amenities

Be entertained

  • 55-inch TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Espresso maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Alarm clock
  • Crib/infant bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Desk chair

More

  • Daily housekeeping
  • Eco-friendly toiletries
  • Energy-saving switches
  • Uses some LED lighting
  • Recycling
  • Water-efficient toilets only

Special features

Awards and affiliations

Eco-Certified Property
This property participates in the NABERS Energy and NABERS Water, programs that measure the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of AUD 15 per person (one-way)
  • Late check-out can be arranged for an extra charge (subject to availability)
  • Credit card charges are subject to an extra charge of 1.1 percent

Children & extra beds

  • Cribs/infant beds are available for AUD 20.0 per stay
  • Rollaway beds are available for AUD 30 per day
  • Airport shuttle service for children costs AUD 15 (one-way)

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.

This property accepts credit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express, JCB International

Cashless transactions are available.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Also known as

Cairns ibis Styles

ibis Styles Cairns

ibis Styles Hotel Cairns

All Seasons Cairns

ibis Styles Cairns Hotel

ibis Styles Cairns

Mercure Cairns Hotel

Mercure Cairns Cairns

Mercure Cairns Hotel Cairns

Frequently asked questions

Does Mercure Cairns offer free cancellation for a full refund?

Yes, Mercure Cairns does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Mercure Cairns?

Yes, there's an outdoor pool.

Are pets allowed at Mercure Cairns?

Sorry, pets aren't allowed.

Is parking offered on site at Mercure Cairns?

Sorry, there's no onsite parking at Mercure Cairns.

Is airport shuttle service offered by Mercure Cairns?

Yes, an airport shuttle is available from 3:30 AM to 11:30 PM on request. The charge is AUD 15 per person one-way.

What are the check-in and check-out times at Mercure Cairns?

You can check in starting at 2:00 PM. Check-out time is 10 AM. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.

Is there an onsite casino at Mercure Cairns?

No, this hotel doesn't have a casino, but Reef Hotel Casino (14-min walk) and Cazalys Cairns (4-min drive) are both nearby.

What is there to do at Mercure Cairns and nearby?

Have fun with nearby activities like cycling and scuba diving. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a garden.

What's the area around Mercure Cairns like?

Mercure Cairns is in Cairns Central Business District, a short 4-minute walk from Cairns Esplanade and 15 minutes' walk from Reef Fleet Terminal.

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Reviews

Mercure Cairns Reviews

8.0

Very Good

8.2

Cleanliness

7.4

Amenities

8.2

Staff & service

7.4

Property conditions & facilities

Popular mentions

Room
Service staff
Bed
Restaurant
Location
Breakfast
Family friendly
Parking
Clean room
Lobby

Reviews

Verified

10/10 Exceptional

Great hotel, with incredibly friendly and helpful staff. Good location and very nice rooms with loads of space and great bathrooms with fantastic showers!
Leigh, 3-night trip
Verified

10/10 Exceptional

Pleasant stay with excellent freshly cooked breakfast. Highly recommended!
Andrew, 4-night trip
Verified

6/10 Good

Bar and restaurant was closed WiFi awful but hotel is clean and a good location not to far of a walk to the night markets and the lagoon
Chloe, 7-night trip
Verified

10/10 Exceptional

Great welcome at reception. Very helpful and friendly. Room was clean and bed was very comfy. Good selection of drinks available. Restaurant closed for refurb but plenty of food options nearby Evan is a fantastic host and I look forward to returning to Mercure very soon. Cheers Geraint
Geraint, 1-night trip
Verified

8/10 Very good

Great stop over for a few days in cairns. Really good central location
Aysha, 2-night trip
Verified

8/10 Very good

My son concerns-Wifi/internet issues.(slow) Otherwise affordable and friendly/helpful staff. Definitely coming back 👍
Richard, 1-night trip
Verified

10/10 Exceptional

Clean, convenient, friendly
Erin, 2-night trip
Verified

6/10 Good

The restaurant is under renovation, disappointing to Not have access to food / drinks around the pool. But staff were friendly and hotel in a good area close to everything.
Brooke, 2-night trip
Verified

8/10 Very good

Close to esplanade with all the eateries which was so handy for the one night
lynette, 1-night trip
Verified

10/10 Exceptional

Great location close to nightlife

Comfortable stay in heart of Cairns CBD. Just a walk to the pubs and restaurants.
Kane, 2-night trip
Verified

6/10 Good

Good location. Walking distance to the Esplanade
GEORGIA, 1-night trip
Verified

10/10 Exceptional

We had an awesome stay. Staff were very friendly and room was very clean and comfortable. My only negative would be we booked 2 rooms both for 2 adults and 1 child, and only had 2 bath towels in each room. Otherwise it was a great stay. We will definitely be back.
Sandra, 1-night trip
Verified

8/10 Very good

Quiet and clean space
Veronika, 4-night trip
Verified

10/10 Exceptional

Great family room with everything we needed. Close to town The lift was a little scary and may need some work
Sharon, 1-night trip
Verified

10/10 Exceptional

The Mercure is well positioned, only a short walk to the Esplanade and the train station for our trip to Kuranda. The staff were lovely, we had dinner 2 nights, having the specials available on those nights which we enjoyed. We also had breakfast 3 mornings which we also enjoyed. The meals/pool area was a great place to relax. Overall we were very happy with our stay and would stay again when next visiting Cairns.
Damian, 4-night trip
Verified

6/10 Good

Overall it is a great hotel. Love the large sized family room. Wifi connection on TV’s didn’t work. Unable to access Netflix’s etc in room.
1-night trip
Verified

6/10 Good

Clean and contemporary however. Lovely family room with adjoining bedrooms and a kitchen. Great shower. We chose it as we wanted to turn up and eat there prior to an early flight next day snd restaurant was being renovated and we had to walk out of the hotel grounds to get to the pool. Advance warning would have been nice.
Molly, 1-night trip
Verified

10/10 Exceptional

If you’re in Cairns it’s not for staying in the hotel. Staff was very accommodating. Rooms are smallish but clean. AC worked.
Razab, 2-night trip
Verified

4/10 Fair

Dated, noisy but convenient location for the aquarium and night markets. I personally won't stay here again as there are plenty of other options for a cheaper price
Mark, 1-night trip
Verified

10/10 Exceptional

Cleanliness n tudy
TITOM, 2-night trip
Verified

8/10 Very good

We checkin at 2pm, room still not available. Family room is big and nice. Swimming pool is a little small.
Min Min, 3-night trip
Verified

6/10 Good

We had a 3 day stay. The property is close to the night market, restaurants, church and mosque. It is fairly nice. Lots of space, closet space, kitchen sink and utensils. The staff is super nice and friendly.11q It does need an upgrade. The balcony had an old patio set. The beds are really old. There were a lot of bugs, ants and spiders in the room. The room did not get serviced. We left a "refresh our room" door tag, but the room did not get any service. We came back to a room with unmade beds and messy floor. As a result the number of bugs and spiders increased and also came into our suitcases. Free parking on street is limited. Hotel parking is paid
Syed Aamir, 3-night trip
Verified

10/10 Exceptional

Staff were very helpful, and perfect location
Kay, 1-night trip
Verified

10/10 Exceptional

Beautiful old school hotel. Close to everything. Nice breakfast, good facilities. Rooms were fantastic for families and very well equipped with lots of extras. Balcony, 2 fridges, coffee machine, microwave. Check in was quick and easy - room was ready early. Staff very friendly. Parking was easy and free. Cannot fault this hotel and would stay again if going back to Cairns.
kelly, 3-night trip
Verified

10/10 Exceptional

Staff were lovely
Ben, 1-night trip