Quality Inn & Suites Suffolk West

2.5 star property
Hotel in Suffolk

Choose dates to view prices

Photo gallery for Quality Inn & Suites Suffolk West

Free daily continental breakfast
Exterior
Standard Room, 2 Queen Beds, Non Smoking | Down comforters, desk, laptop workspace, blackout drapes
Lobby
Lobby
Located in the business district, Quality Inn & Suites offers a welcoming atmosphere with free continental breakfast and a playground for kids. Enjoy the seasonal outdoor pool, stay connected with free in-room WiFi, and appreciate express check-in/out and newspapers.

Reviews

5.8 out of 10

Popular amenities

  • Pet friendly
  • Pool
  • Connecting rooms available
  • Free WiFi
  • 24/7 front desk
  • Air conditioning

Main amenities (9)

  • Daily housekeeping
  • Seasonal outdoor pool
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Computer station
  • Free newspapers in the lobby
  • TV in a common area
  • Playground

Feel at home (6)

  • Children stay free
  • Playground on site
  • Rollaway/extra beds
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
The current price is $93
$107 total
includes taxes & fees
Nov 23 - Nov 24

Room options

Available filters for rooms
Showing 6 of 6 rooms

Room, 2 Queen Beds, Accessible, Smoking

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Refrigerator
Dining table
LED TV
  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed with Sofa bed, Non Smoking (Efficiency, Upgrade)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Refrigerator
Dining table
LED TV
  • 28 sq m
  • Sleeps 2
  • 1 King Bed and 1 Twin Sofa Bed

Suite, 1 King Bed with Sofa bed, Smoking (Upgrade)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Refrigerator
Dining table
LED TV
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed, Non Smoking

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Refrigerator
Dining table
LED TV
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Refrigerator
Dining table
LED TV
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Refrigerator
Dining table
LED TV
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Map
1503 Holland Rd, Suffolk, VA, 23434

What's nearby

  • Planters Peanut Center - 5 min drive - 4.9 km
  • Suffolk Center for Cultural Arts - 5 min drive - 4.9 km
  • Suffolk Seaboard Station Railroad Museum - 5 min drive - 5.2 km
  • Riddick's Folly House Museum - 5 min drive - 5.2 km
  • Suffolk Visitor Center - 5 min drive - 5.5 km

Getting around

  • Norfolk Intl. Airport (ORF) - 39 min drive
  • Newport News - Williamsburg Intl. Airport (PHF) - 29.1 miles/46.8 km

Restaurants

  • ‪Dunkin' - ‬9 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪George's Steak House - ‬2 min drive
  • ‪Baron's Pub - ‬5 min drive
  • ‪Hardee's - ‬5 min walk

About this property

Quality Inn & Suites Suffolk West

Enjoy your visit to Suffolk with a stay at Quality Inn & Suites Suffolk West. Guests can take a dip in the seasonal outdoor pool, and free perks include WiFi, self parking, and continental breakfast daily between 6:00 AM and 9:00 AM.

At a glance

DONE

Hotel size

    • 50 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Express check-in/out available
    • Minimum check-in age: 21
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets allowed (dogs and cats only, 2 total, up to 25 lbs per pet)*
    • Service animals welcome
    • Specific rooms only, restrictions apply*
    • Pets must be supervised
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Free onsite RV/bus/truck parking
    • Wheelchair-accessible parking and van parking on site
    • Onsite parking limited
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free continental breakfast each morning 6:00 AM–9:00 AM
  • Coffee/tea in a common area

Traveling with children

  • Children stay free (see details)
  • Playground

What to do

  • Golfing nearby

Working away

  • Computer station

Services

  • 24-hour front desk
  • Free newspapers in lobby

Facilities

  • Television in common areas
  • Seasonal outdoor pool

Accessibility

  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 5 on-site accessible parking spaces
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Visual alarms in hallways
  • Wheelchairs available on site
  • Closed captioned TV
  • Phone accessibility kit
  • Upper floors accessible by stairs only
  • Hardwood flooring in room

Room amenities

Be entertained

  • 32-inch LED TV
  • Premium cable channels

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Office
  • Free newspapers
  • Free WiFi
  • Free local calls
  • Desk chair

Food and drink

  • Refrigerator
  • Microwave
  • Dining table

More

  • Daily housekeeping
  • Connecting/adjoining rooms available
  • Access via exterior corridors
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Fees & policies

Children & extra beds

  • Rollaway beds are available for USD 10.0 per night

Pets

  • Service animals exempt from fees
  • Pet deposit: USD 50 per stay
  • Pets are allowed for an extra charge of USD 25 per pet, per night (maximum USD 30.00 per stay)

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from May to October

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Also known as

Econo Lodge Hotel Suffolk
Econo Lodge Suffolk
Econo Lodge Suffolk Hotel
Econo Lodge Suffolk
Quality Inn & Suites Hotel
Quality Inn & Suites Suffolk
Quality Inn & Suites Hotel Suffolk

Frequently asked questions

Does Quality Inn & Suites Suffolk West offer free cancellation for a full refund?

Yes, Quality Inn & Suites Suffolk West does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Quality Inn & Suites Suffolk West?

Yes, there's a seasonal outdoor pool.

Are pets allowed at Quality Inn & Suites Suffolk West?

Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 25 lbs per pet. There's a charge of USD 25 per pet, per night, and there's also a deposit of USD 50 per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Quality Inn & Suites Suffolk West?

Yes, there's free self parking. Parking spots may be limited. Free RV/bus/truck parking is available.

What are the check-in and check-out times at Quality Inn & Suites Suffolk West?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11 AM. Express check-in and check-out are available.

Is there an onsite casino at Quality Inn & Suites Suffolk West?

No, this hotel doesn't have a casino, but Rivers Casino Portsmouth (22-min drive) is nearby.

What is there to do at Quality Inn & Suites Suffolk West and nearby?

Quality Inn & Suites Suffolk West has a seasonal outdoor pool.

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Quality Inn & Suites Suffolk West Reviews

Reviews

5.8

5.8/10

Cleanliness

6.6/10

Staff & service

6.2/10

Amenities

6.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Popular mentions

Room
Lobby
Service staff
Shower
Location
Bed
Breakfast
Refrigerator
Cleanliness
Family friendly

Reviews

10/10 Exceptional

Everything was nice in good location
allen, 1-night trip

10/10 Exceptional

Friendly staff. Nice breakfast
Mario, 1-night trip

2/10 Poor

The room did not look clean

The pillows were terrible and uncomfortable
Tavion, 1-night trip

2/10 Poor

Extremely dirty and smelly. The rooms don’t look like in the pictures. Stay away
Camille, 2-night trip

6/10 Good

I liked that the cockroaches and other insects were not alive and crawling around the room. But I did not like that they were laying on the bathroom floor. I also didn’t like the pubic hairs that were in the shower.
Diane, 1-night trip

2/10 Poor

Disgusting and dirty. Dead bugs all over the floor. Reeked of smoke. After looking at the room we didn’t even stay the night. Front desk refused to give our money back. Do not stay!
Bryan, 1-night trip

10/10 Exceptional

The staff was great!
Alisha, 1-night trip

8/10 Very good

All was good.
william, 1-night trip

6/10 Good

Room was nice but customer service could use some work
Travonte, 1-night trip

4/10 Fair

Not clean...poor odor...cheap towels...noisy area. Breakfast was ok...needed fruit. Acceptable for quick one night stay.
Darla, 1-night trip

2/10 Poor

Too bad
Luis, 2-night trip

6/10 Good

Poor hygiene

I had to clean the bathroom to be able to use it.
Augusto, 1-night trip

6/10 Good

In bathroom shower no where to put your soap etc. hard to get into bathroom. Need to step around toilet or into shower. Towels felt wet. One bath tower was like a rag and should have been thrown out. We asked person at desk how far from hotel was Chinese restaurant. He hands us a steak place card. Never answered us. Quality In. Is off our list.
Eileen, 1-night trip

4/10 Fair

You get what you pay for

Bedding and linens were visibly dirty, dead bugs were near the heat/cooling unit, very apparent that it could use a thorough cleaning. Upon arriving we were approached by someone saying that she had been homeless for 6 months and was staying there, didn't appear to be a threat but still was leery of a stranger approaching us.
Angela, 1-night trip

2/10 Poor

This is the most disgusting place EVER! I would not let pigs use this dump for a pig pin! I asked for clean sheets and blankets was told no. They would not refund any money, I just sucked up the loss and found me a Hampton. You get what you pay for. The guy running this dump was rude. This place needs condemned
Denise, 1-night trip

2/10 Poor

Floor was filthy. Towels and sheets had stains. Shower didn’t close causing water to go all over bathroom floor. Asked for non smoking room but room had a musty old smoke smell. This was easily the filthiest room I have ever stayed in. I will never book a Choice Hotel again.
Dennis, 4-night trip

2/10 Poor

Scamming hotel

Manager is very unprofessional and rude.. He tries to still money and gets mad when you notice and catch on. He called the police on me after I complained and already prepaid wasn’t trying to give me a refund. Don’t book here. Room was dirty, Tv was broke. Pool out of order.
Jolene, 2-night trip

4/10 Fair

checked in at 11:00 and had to wait outside in the cold to check in through a window. Was charged an extra ‘service fee’ for using a third party to book my room. Did not use shower as it was old and gross. Sheet had what looked like a bleach burn hole in it. Floor was abit sticky. Would not recommend
Marianne, 1-night trip

6/10 Good

I arrived late and the lobby was closed so i had to check in through a 2 inch bullet proof plexiglass window, makingme question the security of the property. The lady checking me in was very nice. Once I got to my room I was under impressed. There was an armchair in the room that appeared to have been there from the 1970's. It was stained with dirt and grime badly. The rest of the room did look fairly clean. I would recommend that the ownership might look at replacing some of the furniture with something newer.
David, 1-night trip

2/10 Poor

Worst Choice Ive Ever Made in Hotel Booking

If I could rate 0 stars, I would. The rate for a place like this should be $60 - Yet, They charged me $400 for one hour in a room after kicking me out for complaining about their transparency and cleanliness. When I first checked in, I was informed that there was an additional nightly fee of $25 because I had my cat with me. All the hotel booking said was "pet friendly" and the last 2 pet friendly hotels I stayed at didn't charge me extra for my cat. I protested at first but paid. Then was checked into a dirty room. There was mold all around the shower edge, pet hair everywhere, pubes and brown stuff on the floor by the toilet, a soap wrapper was in the sink when i first came in. I called the front desk for a room change, was denied, house keeping came by with cleaner in a smart water bottle, saturated the place in cleaner and mopped all surfaces - effectively spreading the pubes and fecal matter that was on the floor. Then I posted a 2 star review and they kicked me out. The owner promised me a refund if I took down my review but today I checked my account and I'm still short $400. All I did was take a shower. The owner argued with me for 15 minutes in the office. This place is a scam. I can't believe they charged me $400 for a one hour stay in a hotel. I'm reporting to BBB and Choice hotels
Crystina, 2-night trip

2/10 Poor

Very bad Quality Inn

Worst Quality Inn we have ever stayed in Charged us $30 more for the third adult ?? Handicap room is Bar for the shower loose falling off the wall Dirty shower curtain Air conditioner had black mold in air flow vent Toilet seat was not a handicap seat And loose Bathroom door wouldn't close privacy issue Only good was the beds
Peggy, 1-night trip

2/10 Poor

Our stay was awful

The day manager is hard to understand, and changed our reservation from 2 queen beds to a king, which was ok, but I don't know why. The room had a pile of dirt at the door. The bathroom shower was half cleaned, the corners of the room were dirty. The bedspread was stained all over it and had a large burn in it. The sheet also had burn mark in it. There was a couch that looked like something you'd find in a college dorm room and hadn't been cleaned ever. Breakfast was "managed" by the same person who check us in. The drink dispenser was empty, the waffle mix was empty after I used it. Only when told, did the person attend to anything. My husband ate a small sausage and egg biscuit, covered in ice. Later that day, he developed a rather intense stomach ache we believe came from that biscuit. Overall, our stay was hugely disappointed. The old saying is "you get what you pay for". At this hotel, we didn't even get that.
Barry, 1-night trip

2/10 Poor

It was fikthy and had bugs
Samantha Rae, 2-night trip

4/10 Fair

Not a Quality place.

Microwave did not work, room floor was very dirty, bathroom floor was worse. Coffee horrible, it was see through brown water.
Frieda, 1-night trip

6/10 Good

Gnats in the room; drag sweep on the door allowed insects to crawl in and the floor was filthy.
1-night trip