Hotel Castelo

Property class: 2.5
Hotel in Palmas

Choose dates to view prices

Enjoy your visit to Palmas with a stay at Hotel Castelo. Free perks include WiFi and buffet breakfast daily between 6:30 AM and 9:30 AM.

Reviews

4.0 out of 10

Popular amenities

  • Free breakfast
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Laundry facilities
  • 24/7 front desk

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Single Room

A bathroom with a white sink, toilet, and marble countertop.

Single Room

  • 6 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room

A bathroom with a white sink, toilet, and marble countertop.

Double Room

  • 6 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room

A bathroom with a white sink, toilet, and marble countertop.

Twin Room

  • 6 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Triple Room, 3 Twin Beds

A bathroom with a white sink, toilet, and marble countertop.

Triple Room, 3 Twin Beds

  • 6 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds

View all photos for Triple Room, Multiple Beds

A bathroom with a toilet, sink, and faucet.

Triple Room, Multiple Beds

  • 10 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Economy Quadruple Room, Multiple Beds

A bathroom with a white sink, toilet, and marble countertop.

Economy Quadruple Room, Multiple Beds

  • 10 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Quadruple Room

A bathroom with a toilet, sink, and faucet.

Quadruple Room

  • 6 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Beds

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includes taxes & fees
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About the neighborhood

Map
Quadra 103 Norte Rua NO 11, Lote 19, Plano Diretor Norte, Palmas, TO, 77001-036

What's nearby

  • Sunflower Square - 9 min walk - 0.8 km
  • Capim Dourado Shopping - 17 min walk - 1.5 km
  • Araguaia Palace - 17 min walk - 1.5 km
  • Shopping Palmas Mall - 2 min drive - 1.2 km
  • Memorial Coluna Prestes - 2 min drive - 1.2 km

Getting around

  • Palmas (PMW-Brigadeiro Lysias Rodrigues) - 59 min drive
  • Terminal Multimodal de Palmas - Porto Nacional Station - 27 min drive

Restaurants

  • ‪Churrasco do Mauro - ‬6 min walk
  • ‪Churrascaria Portal do Sul - ‬11 min walk
  • ‪Panificadora Medianeira - ‬16 min walk
  • ‪Grill Hall - ‬9 min walk
  • ‪Paço do Pão - ‬14 min walk

About this property

Hotel Castelo

  • Enjoy your visit to Palmas with a stay at Hotel Castelo. Free perks include WiFi and buffet breakfast daily between 6:30 AM and 9:30 AM.

At a glance

CHECK-IN
2:00pm
CHECK-OUT
12:00pm

Hotel size

    • 75 rooms

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: midnight
    • Minimum check-in age: 18
    • Check-out time is noon

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • Parents must have child's birth certificate and photo ID*

Pets

    • Pets stay free
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • No onsite parking
    • Street parking available

Other information

    • Smoke-free property

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Reviews

Hotel Castelo Reviews

4.0

4.8

Cleanliness

6.0

Location

4.0

Staff & service

4.0

Property conditions & facilities

Reviews

Verified review

2/10 Poor

E uma vergonha, a foto referencia não tem nada haver com o hotel, o quarto que me ofereceram era horrível sem condições de habitação, não fiquei no hotel e estou pedindo reembolso do valor pago.
Verified review

2/10 Poor

Não se hospedam

Chegamos ao Hotel quase 14 da tarde , depois de horas de avião , tínhamos feito reserva pelo Hotel.com com bastante antecedência e chegando a atendente disse q não existia reserva e q não trabalhava com o site a muito tempo e eles estavam lotados e tal . Depois de muito tempo deixou a gente a um quarto até resolver e a gerente chegar . O quarto tem uma banheira encardida , cheirava esgoto, sem.toalha de rosto , sem papel higiênico, cheio de pernilongos . Liguei no hotel.com pq o quarto não tinha nada com o q reservei, porém não resolveu nada , o atendente disse para eu resolver com o hotel é pronto . Acionei meu advogado q entrou em contato com hotel e remanejaram a gente para um quarto um pouco melhor , porém os pisos estão meio soltos, a banheira está com motor de hidro aparente o q da muito medo por ter criança e não pode ligar hidro pq cai água nesses fios . Não tem toalha de rosto nos banheiros . Café da manhã fraco , um calor enorme e não tem gelo , o suco é quente . Viemos para um congresso a cidade está lotada de engenheiros e eles não se prepararam , não tem manteiga , pão de queijo duro , pouca variedade, quando acaba não repõe, balde de gelo vazio , faltava faça , colher , açúcar.
Verified review

8/10 Very good