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Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort

4.0 star property
Costa Mujeres beachfront property with spa and restaurant

Choose dates to view prices

Photo gallery for Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort

Private beach, white sand, beach umbrellas, beach massages
Property amenity
Private beach, white sand, beach umbrellas, beach massages
Aerial view
View from property
Experience the ultimate Cancun getaway at Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort. Indulge in a swim-up bar, private beach massages, and yoga classes on site while enjoying helpful staff highly praised by guests.
VIP Access

Reviews

7.8 out of 10
Good

Popular amenities

  • Non-smoking
  • Bar
  • Gym

Main amenities (12)

  • Daily housekeeping
  • On a private beach
  • Restaurant and bar/lounge
  • Full-service spa
  • 4 outdoor pools
  • Free children's club
  • Health club
  • Beach umbrellas
  • Children's pool
  • Pool bar
  • Swim-up bar
  • 24-hour room service

Feel at home (6)

  • Children stay free
  • Free cribs/infant beds
  • Children's pool
  • Children's club (free)
  • Playground on site
  • Premium TV channels
The current price is $294
$298 total
includes taxes & fees
Nov 30 - Dec 1

Why we love this property

Secluded sandy shores
This all-inclusive property sits on a private white sand beach. Guests receive beachside massages under lovely beach umbrellas.
Blissful spa getaway
The full-service spa offers facials, massages, and nail treatments. Guests can enjoy yoga classes and the fitness room, or find peace in the garden.
Feast on global flavors
International cuisine meets Japanese delicacies at this hotel's restaurant. A cafe, bar, and free buffet breakfast complete the culinary journey.

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for STAR Class Producers Three Bedroom Suite

View from room

STAR Class Producers Three Bedroom Suite

Highlights

Furnished balcony or patio
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Premium bedding
3 bedrooms
Down duvet
  • 389 sq m
  • 3 bedrooms
  • Sleeps 12
  • 2 King Beds, 2 Queen Beds and 1 Double Sofa Bed OR 1 King Bed, 4 Queen Beds and 1 Double Sofa Bed

View all photos for STAR Class Directors Suite Two Bedroom

Premium bedding, down comforters, minibar, in-room safe

STAR Class Directors Suite Two Bedroom

Highlights

Furnished balcony or patio
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Premium bedding
2 bedrooms
Down duvet
  • 168 sq m
  • 2 bedrooms
  • Sleeps 8
  • 2 Queen Beds, 1 King Bed and 1 Double Sofa Bed

View all photos for STAR Class Producers Two Bedroom Suite Swim Out

Terrace/patio

STAR Class Producers Two Bedroom Suite Swim Out

Highlights

Furnished balcony or patio
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Premium bedding
2 bedrooms
Down duvet
  • 335 sq m
  • 2 bedrooms
  • Sleeps 8
  • 2 Queen Beds, 1 King Bed and 1 Double Sofa Bed

View all photos for Directors Suite Two Bedroom

Premium bedding, down comforters, minibar, in-room safe

Directors Suite Two Bedroom

8.0 out of 10
Very good
(1 review)

Highlights

Furnished balcony or patio
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Premium bedding
2 bedrooms
Down duvet
  • 168 sq m
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for STAR Class Entourage Suite

Premium bedding, down comforters, minibar, in-room safe

STAR Class Entourage Suite

Highlights

Furnished balcony or patio
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Ceiling fan
Down duvet
Premium bedding
  • 64 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for STAR Class Junior Suite Ocean View

STAR Class Junior Suite Ocean View | View from room

STAR Class Junior Suite Ocean View

7.0 out of 10
Good
(2 reviews)

Highlights

Furnished balcony or patio
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Ceiling fan
Down duvet
Premium bedding
  • 54 sq m
  • Ocean view
  • Sleeps 4
  • 1 Double Sofa Bed and 2 Queen Beds OR 1 King Bed and 1 Double Sofa Bed

View all photos for STAR Class Junior Suite

Premium bedding, down comforters, minibar, in-room safe

STAR Class Junior Suite

8.6 out of 10
Excellent
(12 reviews)

Highlights

Furnished balcony or patio
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Ceiling fan
Down duvet
Premium bedding
  • 54 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Double Sofa Bed

View all photos for STAR Class Directors Suite One Bedroom

Premium bedding, down comforters, minibar, in-room safe

STAR Class Directors Suite One Bedroom

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Furnished balcony or patio
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Premium bedding
Separate bedroom
Down duvet
  • 114 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Junior Suite Swim Out

Premium bedding, down comforters, minibar, in-room safe

Junior Suite Swim Out

9.0 out of 10
Wonderful
(22 reviews)

Highlights

Furnished balcony or patio
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Ceiling fan
Down duvet
Premium bedding
  • 54 sq m
  • Sleeps 4
  • 1 Double Sofa Bed and 2 Queen Beds OR 1 King Bed and 1 Double Sofa Bed

View all photos for STAR Class Directors Suite One Bedroom Swim Out

Terrace/patio

STAR Class Directors Suite One Bedroom Swim Out

Highlights

Furnished balcony or patio
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Premium bedding
Separate bedroom
Down duvet
  • 114 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Junior Suite

Premium bedding, down comforters, minibar, in-room safe

Junior Suite

8.0 out of 10
Very good
(64 reviews)

Highlights

Furnished balcony or patio
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Ceiling fan
Down duvet
Premium bedding
  • 54 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Double Sofa Bed

View all photos for Directors Suite One Bedroom

Premium bedding, down comforters, minibar, in-room safe

Directors Suite One Bedroom

7.8 out of 10
Good
(8 reviews)

Highlights

Furnished balcony or patio
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Premium bedding
Separate bedroom
Down duvet
  • 114 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Entourage Suite

Premium bedding, down comforters, minibar, in-room safe

Entourage Suite

7.4 out of 10
Good
(3 reviews)

Highlights

Furnished balcony or patio
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Ceiling fan
Down duvet
Premium bedding
  • 64 sq m
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for STAR Class Junior Suite Swim Out

Premium bedding, down comforters, minibar, in-room safe

STAR Class Junior Suite Swim Out

7.0 out of 10
Good
(11 reviews)

Highlights

Furnished balcony or patio
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Ceiling fan
Down duvet
Premium bedding
  • 54 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Double Sofa Bed

View all photos for STAR Class Producers Two Bedrooms Suite

View from room

STAR Class Producers Two Bedrooms Suite

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Furnished balcony or patio
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Premium bedding
2 bedrooms
Down duvet
  • 335 sq m
  • 2 bedrooms
  • Sleeps 8
  • 2 Queen Beds, 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite Ocean View

Junior Suite Ocean View | View from room

Junior Suite Ocean View

8.0 out of 10
Very good
(13 reviews)

Highlights

Furnished balcony or patio
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Ceiling fan
Down duvet
Premium bedding
  • 54 sq m
  • Ocean view
  • Sleeps 4
  • 1 Double Sofa Bed and 2 Queen Beds OR 1 King Bed and 1 Double Sofa Bed

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The price is $346
$349 total
includes taxes & fees
Nov 4 - Nov 5
Planet Hollywood Cancun Adult Scene by Royalton, An Autograph Collection® All-Inclusive Resort - Adults Only
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About the neighborhood

Map
Carretera a Punta Sam SM6 MZA 2 Lot 7-8, Costa Mujeres, QROO, 23028

What's nearby

  • Playa Mujeres Golf Club - 11 min drive - 3.8 km
  • Mujeres Beach - 14 min drive - 5.2 km
  • Ultramar Ferry Puerto Juárez - 33 min drive - 14.1 km
  • Cancun Mall - 40 min drive - 17.8 km

Getting around

  • Cancun Intl. Airport (CUN) - 41 min drive

Restaurants

  • ‪So Cal Gourmet Food Emporium - ‬1 min walk
  • ‪The Shores Restaurant - ‬1 min walk
  • ‪Grand Caribe - ‬8 min walk
  • ‪Fuel Coffee - ‬6 min walk
  • ‪Pompeya - ‬5 min drive

About this property

Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort

Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort offers a private beach where you can enjoy the shade from a beach umbrella or get a beach massage. 4 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, facials, and mani/pedis. So Cal Gourmet Emporium serves international cuisine and is open for breakfast, lunch, and dinner. Other features of this all-inclusive property include a free kid's club, a poolside bar, and a health club. Fellow travelers say good things about the helpful staff and overall property condition.

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

At a glance

DONE

Hotel size

    • 648 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Contactless check-in available
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (1 year old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • Free children's club
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Free children's club
  • Children's pool
  • Playground
  • Grocery/convenience store
  • Children's games

What to do

  • On a private beach
  • Fitness classes
  • Pilates classes
  • Yoga classes

Working away

  • Business center
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • Built in 2019
  • Garden
  • Terrace
  • Health club
  • 4 outdoor pools
  • Designer stores on site
  • Full-service spa

Accessibility

  • Elevator
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • Flat-screen television
  • Premium cable channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Free crib/infant bed
  • Free rollaway/extra bed

What to enjoy

  • Furnished balcony/patio

Freshen up

  • Rainfall showerhead
  • Shower only
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Guidebooks/recommendations

Special features

Spa

Guests can indulge in a pampering treatment at the property's full-service spa. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages.

Dining

So Cal Gourmet Emporium - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
East Sushi & Teppanyaki - This restaurant specializes in Japanese cuisine and serves dinner only. Open daily.
Sunset Strip Steakhouse - This steakhouse serves dinner only. Open daily.
La Cocina Mexican Cuisine - This restaurant specializes in Mexican cuisine and serves dinner only. Open daily.
Gusto Italian Trattoria - This restaurant specializes in Italian cuisine and serves lunch and dinner. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Sanitation services: MXN 33.94 per night

Optional extras

  • Late check-out can be arranged for an extra charge (subject to availability)

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 8:00 PM

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Property Registration Number 003-007-003963/2025

Also known as

Planet Hollywood Beach Resort Cancun - All Inclusive Hotel
Planet Hollywood Beach Resort Cancun
Planet Hollywood Beach Resort Cancun All Inclusive

Frequently asked questions

Does Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort offer free cancellation for a full refund?

Yes, Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort?

Yes, there are 4 outdoor pools and a children's pool. Guests have pool access from 7:00 AM to 8:00 PM.

Are pets allowed at Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort?

Sorry, pets aren't allowed.

Is parking offered on site at Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort?

Sorry, there's no onsite parking at Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort.

What are the check-in and check-out times at Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.

Is there an onsite casino at Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort?

No, this property doesn't have a casino, but PlayCity Casino (19-min drive) and Royal Yak Casino and Sports Book (20-min drive) are both nearby.

What is there to do at Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort and nearby?

Onsite recreation at Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort includes fitness classes, Pilates, and yoga. Indulge in a treatment at the spa and enjoy a swim in one of the 4 outdoor swimming pools. Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort also has a private beach and a health club, as well as spa services and a garden.

Are there restaurants at or near Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort?

Yes, So Cal Gourmet Emporium offers international cuisine.

Does Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort have any outdoor private spaces?

Yes, every room features a furnished balcony or patio.

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Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort Reviews

Reviews

7.8

Good

8.4/10

Cleanliness

8.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Popular mentions

Food
Service staff
Room
Restaurant
Family friendly
Beach
Children
Buffets
Booking
Entertainment

Reviews

10/10 Exceptional

Hotel excelente!
jessica, 3-night trip

10/10 Exceptional

True 5 star service. Me and my family had fun
Santiago Daniel, 5-night trip

8/10 Very good

Nice . Good pool
Rakesh, 4-night trip

10/10 Exceptional

I stayed for a 7 day vacation, and my god was it heaven. The pools are outstanding, and the beach was beautiful, the food and drinks were excellent too.
David, 7-night trip

10/10 Exceptional

Good
Dayami Hernandez, 4-night trip

10/10 Exceptional

Property is great. I strongly recommend the Star class. We loved all the upgrades and personal service. Our butlers. Alex and Robert were fantastic. We loved our time with them. The buffet is outstanding we loved that we could get a freshly made omelet every day.
Tim, 7-night trip

8/10 Very good

Property was awesome! Food was above average for all inclusive resort. Staff was very friendly.
Adam, 3-night trip

10/10 Exceptional

Great stay

Super good - a lot better then the reviews on this page. Everything is top, the restaurants are fantastic, the pools amazing.
kim bukbjerg, 1-night trip

10/10 Exceptional

There’s a lot to do here!
Rod, 1-night trip

10/10 Exceptional

Great food and service. Needs more chairs by pool
Blair, 7-night trip

8/10 Very good

Food was just ok
catherin, 7-night trip

10/10 Exceptional

Great spot. Family really enjoyed everythibg
Parker, 7-night trip

8/10 Very good

Great family resort with lots of activities. Food was good just about everywhere. The only downsides we had were: -making reservations for dinner was tough, and when we did eat at the restaurants they were not full -beautiful room with lots of issues (broken shower knob, broken shower heads, clogged shower drain, broken coffee maker, broken toilet, leaking and loose faucets. The good news is the staff fixed everything quickly.
Joshua Raye, 6-night trip

10/10 Exceptional

Stay here

Wonderful place! Extremely beautiful!
Krystal, 1-night trip

8/10 Very good

Too big and very long lineups but overall nice experience
Celeste, 7-night trip

10/10 Exceptional

Lots of stuff for kids to do. Burger was good and steak house was awesome. Raining on our trip but still plenty of things to do.
Josue, 3-night trip

10/10 Exceptional

Like
MARIA GUADALUPE, 1-night trip

10/10 Exceptional

The resort has an awesome beach. It’s a nice family resort with a lot of amenities for everyone.
Silvia, 7-night trip

8/10 Very good

5-star Hotel, 3 Star level food, everything else was excellent.
Jarred, 5-night trip

8/10 Very good

Interesting entertainment
Prince, 3-night trip

8/10 Very good

This was our first visit to Cancun and loved it! The only complaint was the beach area. We went out to the beach after breakfast one morning to spend the day, and there were dirty dishes you could tell were from the night prior on almost all the Planet Hollywood chairs, along with sand all over them. None of them had been cleaned. We went right back up to the pool area to spend the day. No other guests were down there. This was about 8 a.m.
Amanda, 6-night trip

10/10 Exceptional

Alma, Jose Louise,Marco at the pool bar. Ventura at the coffee shop and the main pool. Roger at the pool bar. All in all staff was great!!!!! Would be helpful if the bars staffed 2 bartenders for faster service but bartenders did a great job to get through guests as fast as possible
George, 6-night trip

10/10 Exceptional

Had a great time
carmen, 4-night trip

10/10 Exceptional

Great Family Resort

We had a great family spring break stay. We had a star class swim up room that we loved. Our butler was Oscar and he was absolutely amazing! We were celebrating our daughter’s 16th birthday and Oscar went above and beyond with extras. We hung out at star class pool daily and Jody was our server. She did amazing, always had a fresh drink in our hand. We loved the Beach, lazy river and much more. Definitely upgrade to star class.
Misty, 6-night trip

10/10 Exceptional

Amazing beach, great family atmosphere, great proximity to the amenities (bars and washrooms near all pools and gathering areas, well laid out.) Only minor issue was that room service doesn't clean the room everyday. However when we asked for service, it was provided promptly. A wonderful family vacation resort.
Keith, 7-night trip