Balai Princesa

Property class: 3.5
City-center Puerto Princesa hotel with spa

Choose dates to view prices

Located just 1.3 mi (2 km) from the airport, Balai Princesa offers a free shuttle (available 24 hours). Guests can grab a bite to eat at the coffee shop/cafe or visit the spa to be pampered with massages or reflexology. Other highlights include a hot tub, a sauna, and a garden. Fellow travelers love the helpful staff.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Airport transfer
  • Free parking
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Full-service spa
  • Free airport shuttle
  • Sauna
  • Hot tub
  • Coffee shop/cafe
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Garden
  • Meeting room
  • Tour/ticket assistance

Feel at home (6)

  • Private bathroom
  • Garden
  • Daily housekeeping
  • Bathrobes
  • Free self parking
  • Free toiletries
The current price is $79
$96 total
includes taxes & fees
Sep 24 - Sep 25

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Superior King Room

A neatly made bed with a brown blanket, a decorative wall panel, and two hanging lamps.

Superior King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room

A hotel room with two beds, each with a headboard, a nightstand, and a decorative wall panel.

Superior Double Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Double Room

A hotel room with two beds, a small table, and a decorative wall panel.

Deluxe Double Room

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room

A hotel room with two beds, each with a green and white bedspread, purple pillows, and a small table with a plant. There are wicker lamps above the beds and a wooden partition in the background.

Family Room

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 8
  • 4 Double Beds

View all photos for Deluxe Double Room

WiFi (free), bed sheets

Deluxe Double Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room

WiFi (free), bed sheets

Family Room

  • Sleeps 8
  • 4 Double Beds

View all photos for Superior Double Room

WiFi (free), bed sheets

Superior Double Room

  • Sleeps 4
  • 2 Double Beds

Similar properties

Outdoor pool
Best Western Plus The Ivywall Hotel - Palawan
Puerto Princesa City Centre
  • Pool
  • Free breakfast
  • Spa
  • Airport transfer
9.0 out of 10, Wonderful, 621 reviews
The price is $60
$73 total
includes taxes & fees
Oct 3 - Oct 4
Best Western Plus The Ivywall Hotel - Palawan
Compare similar properties
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Map
Socrates Rd, Puerto Princesa, MIMAROPA, 5300

What's nearby

  • Robinsons Place Palawan - 5 min drive - 1.8 km
  • SM City Puerto Princesa - 6 min drive - 2.5 km
  • NCCC Mall Palawan - 6 min drive - 2.8 km
  • Puerto Princesa City Baywalk - 7 min drive - 3.5 km
  • Hartman Beach - 12 min drive - 4.5 km

Getting around

  • Puerto Princesa Airport (PPS) - 5 min drive
  • Free airport shuttle

Restaurants

  • ‪McDonald's - ‬12 min walk
  • ‪MeetUp Cafe And Bar - ‬17 min walk
  • ‪Ver De Cafe - ‬2 min drive
  • ‪Elmers Pares Plaza - ‬11 min walk
  • ‪Isla Casoy Coffee Bar - ‬18 min walk

About this property

Balai Princesa

  • Located just 1.3 mi (2 km) from the airport, Balai Princesa offers a free shuttle (available 24 hours). Guests can grab a bite to eat at the coffee shop/cafe or visit the spa to be pampered with massages or reflexology. Other highlights include a hot tub, a sauna, and a garden. Fellow travelers love the helpful staff.

At a glance

Hotel size

    • 5 rooms

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: midnight
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon

Special check-in instructions

    • This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
    • If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • No cribs (infant beds)

Pets

    • Pets not allowed
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free onsite self parking
    • Onsite parking limited

Transfers

    • Free airport shuttle on request (available 24 hours)*

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free cooked-to-order breakfast each morning 6:00 AM–10:00 AM
  • Coffee shop
  • Coffee/tea in a common area

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Tour/ticket assistance

Facilities

  • Garden
  • Full-service spa
  • Hot tub
  • Sauna

Accessibility

  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Room amenities

Home comfort

  • Air conditioning
  • Bathrobes and slippers

Sleep well

  • Turndown service
  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste

Stay connected

  • Free WiFi

More

  • Daily housekeeping

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Balai Spa. Services include massages. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including reflexology. The spa is open daily.

Dining

Lilim Cafe' - Onsite café. Guests can enjoy drinks at the bar. Open daily.

Fees & policies

Refundable deposits

  • Cash deposit: PHP 2000.0 per stay

Pets

  • Service animals exempt from fees

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

This property does not have elevators.

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard

Cashless transactions are available.

Also known as

Balai Princesa Hotel

Hotel Balai Princesa Puerto Princesa

Puerto Princesa Balai Princesa Hotel

Hotel Balai Princesa

Balai Princesa Puerto Princesa

Balai Princesa Palawan Island/Puerto Princesa

Balai Hotel

Balai

Balai Princesa Hotel

Balai Princesa Puerto Princesa

Balai Princesa Hotel Puerto Princesa

Frequently asked questions

Does Balai Princesa offer free cancellation for a full refund?

Yes, Balai Princesa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Balai Princesa?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Balai Princesa?

Yes, there's free self parking. Parking spots may be limited.

Is airport shuttle service offered by Balai Princesa?

Yes, a free airport shuttle is available.

What are the check-in and check-out times at Balai Princesa?

Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is noon.

What is there to do at Balai Princesa and nearby?

Balai Princesa has a spa and a garden.

What's the area around Balai Princesa like?

Balai Princesa puts you in Puerto Princesa City Centre, in the heart of Puerto Princesa. Popular attractions include Robinsons Place Palawan, which is 2 minutes away by car.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Balai Princesa Reviews

9.2

Wonderful

9.2

Cleanliness

9.6

Location

9.4

Staff & service

9.0

Property conditions & facilities

Guest review summary

What guests liked

  • The restaurant offered great food, a relaxing atmosphere, and excellent service. (9 reviews)
  • The spa services, including massages and access to jacuzzis and saunas, were highly praised for their quality and relaxation benefits. (10 reviews)
  • The hot tub and sauna facilities were excellent and a great way to relax after a day of activities. (6 reviews)
AI Sparkle Icon
From real guest reviews summarized by AI.
Report

Popular mentions

Service staff
Room
Airport
Breakfast
Food
Restaurant
Coffee
Shower
Public sauna
Cafes

Reviews

Verified review

10/10 Exceptional

The pool was great the massage was fantastic, the restaurant was super and the hotel was awesome
Verified review

10/10 Exceptional

We loved the jacuzzi. The staff were very helpful and welcoming. They booked us a ride going to a restaurant that we wanted to visit and gave us tip to get going. My husband left his phone in the room and they arranged everything just so it can be delivered to us safely before flying back to US. The room was spacious, too. It is worth it.
Verified review

10/10 Exceptional

A lovely stay at Balai Princesa. The lady at the front desk was extremely helpful, she recommended a wonderful seafood restaurant with exceptional sunset views (Badjao). She also sorted us with bike hire from Ezrah’s. Our room was clean, breakfast was good. The property was in a great location for exploring Puerto Princesa.
Verified review

10/10 Exceptional

Off the main road for a quiet stay. Comfortable spacious 2 bed room. We much appreciated the included breakfast and the airport transfer! Staff was very attentive,we went out for dinner they were kind to be waiting for us on our return.
Verified review

6/10 Good

Room was clean but no TV or WiFi. Staff were nice and helpful. Cafe restaurant was very good.
Verified review

10/10 Exceptional

Nothing bad to say about this hotel it’s a five room hotel. Good food for breakfast. Wi-Fi was a bit spotty. Hot tub works but has seen its day.
Verified review

10/10 Exceptional

The place was very clean and organized and the staff were very helpful. The receptionist help us outside to get a tricycle for our ride to city centre which we could have done it ourselves but they go up and beyond to help us. We wanted to stay longer but our time was so slim. We will comeback to this hotel again. Highly recommended
Verified review

10/10 Exceptional

The staff was very welcoming and the property was very clean. The hotel is located near a Robinson’s Mall, which was great because we were able to take a tricycle to get some dinner.
Verified review

10/10 Exceptional

Cozy place with great amenities

The place is very nice and cozy. Good location close to everything. The staff was awesome very friendly and accommodating.
Verified review

10/10 Exceptional

It’s quiet and the staff are very friendly
Verified review

8/10 Very good

The staff were all helpful.
Verified review

10/10 Exceptional

Amazing staff!
Verified review

10/10 Exceptional

Gorgeous place,staff is always accomodating and respectful,will definitely back on this place,Me an dmy mom love the balai massage!!!recommended!
Verified review

10/10 Exceptional

Staff was nice. Room was comfortable. Had the best massage ever.
Verified review

10/10 Exceptional

Very relaxing and artful with the bonsai garden.
Verified review

10/10 Exceptional

Wonderful quiet hotel, great customer service. The ambience of the hotel is very zen and peaceful. Recommend having the Bali massage, probably the best massage I’ve ever had. Thank you again Bali princesa I will be back :))
Verified review

10/10 Exceptional

The cleanliness of the hotel and the friendliness of the staff. They were very helpful and accommodating. we'll surely recommend this hotel to our friends and family. Keep it up!
Verified review

10/10 Exceptional

Balai is stunning and clean, I stayed here as a way to unwind after a 2 week trip and it was absolutely the right decision. Balai gives a chance to unwind alone and everything is preplanned once you ask, for instance, the sauna and spa is booked an hour at a time so no one needs to share. The amenities offered in the rooms are excellent. The facilities are clean and nothing suggested is too much. The food options were good too. Highly recommend for a retreat type feel.
Verified review

10/10 Exceptional

Just only 5 rooms when stayed there. Adding more i believe... Good food at the cafe...bacon wrapped shrimp awesome......Had a jacuzzi & sauna which was excellent. Would stay again for sure.
Verified review

6/10 Good

The place is good, cozy and they have good food in the restaurant. Staff is professional, they are helpful. What we don’t like; the shower is so weak, no hot water and we even have to ask the front desk for toilet paper, there’s no shampoo and bath soap either.
Verified review

4/10 Fair

So high aircon , food was not good, that hotel price for one night was so high for that all service not good. Breakfast was not good, you must order small list food, what was not enought, if you want order example extra eggs. You must pay extra. Restaurant that food was not enought they list, ”sorry no have”. Yacuzzi look so dirty and we wouldnt want go that kind water to relax. People are so nice and nothing bad to say them. I quess owner was creed and not was so cleaver to thinkig forward to clients was happy. I been Manu same kind price hotel all in the world and this is nightmare.
Verified review

10/10 Exceptional

Overall a very pleasant stay! Highly recommended!

My wife and I spent 2 nights here and had a very pleasant experience! The hotel is comfortable, the bed was nice, the A/C was consistent, and the hotel staff were very helpful and courteous. We also took advantage of their spa services and got a couples massage, which was one of the best massages I’ve had in a while. We also had a fun time hanging out in the jacuzzi. The restaurant (Lilim Cafe) had some of the best food we had during our stay in the Philippines, to my pleasant surprise! Would highly recommend. The only (minor) issue we encountered was the slow/unreliable wi-fi in our room (might not be an issue for all rooms, but was for ours). We had to go out into the lobby or the restaurant whenever we wanted consistent and adequately fast internet connections. Despite this, we would book again!
Verified review

10/10 Exceptional

Balai Princesa was a quiet, intimate, comfortable stay. We were a group of three and stayed for a night before traveling to El Nido. Staff and service were excellent. Upon arrival to Puerto Princesa (literally landing at PPS), I had contacted them via email at the last minute to set-up an airport transfer and they were quick to respond. Kudos to the communication and for accommodating our transportation needs at the last minute. We were greeted upon arrival and check-in was smooth and easy. I had already expected to pay a cash deposit (required by the stay), but it was waived since we were only there for an evening. Our room (family room) was simple and comfortable. Bathroom amenities were excellent with two separate showers and a toilet. We decided to try their in-house massage/spa service and we all got their “Balai Signature Massage”. It did not disappoint. Not only did we get a massage, but we got to utilize their saunas and jacuzzis located in the backyard of the premises. All we had to do was schedule the massages two hours prior and we were set to go. We also enjoyed Lihim Café which was located on the premises in the lobby. We enjoyed both lunch the day of arrival and their complimentary breakfast the following morning. Huge shoutout and thank you to the staff for making Balai Princesa a smooth, comfortable, relaxing and easy stay even if we were there just for an evening. It was memorable. I’d come back again if I ever visited the area again.
Verified review

10/10 Exceptional

Great place staff was wonderful. I would stay here again.
Verified review

10/10 Exceptional

Cozy place…