The hotel was undergoing renovations and was filthy, the construction crews were loitering in hallways throughout the stay. Our room was never cleaned, we received two towels for four people. When we asked for more, the night desk clerk scolded me. There was no rollaway bed for our youngest kiddo.
As far as the cleaning goes, our room was never cleaned - no trash emptied, towels refreshed, or beds made. After two days of complaining, we finally got moved to a clean room and the situation repeated itself - no cleaning occurred. When I complained again, I was told that housekeeping doesn’t clean rooms for guests, they only do switchovers. It seemed wrong. Many things in the room were broken - about half the plugs, the fan in the bathroom, and many spots on the walls and ceiling. We were approached by two guys in the hallway offering a good time with their girl down the hall. One of the guys let us know he runs girls out of the hotel all the time and they turn rooms at night for him.
In all, I’m incredibly disgusted we stayed there as a family. It was easily the worst experience I’ve ever had in my life.