Hotel Serrano offers a warm welcome with a breakfast buffet and convenient dry cleaning/laundry services. Stay connected with in-room WiFi, dive into the outdoor pool or relax by the children's pool while enjoying free self parking.
Coronel Cristalino 118, Centro, Martins, State of Rio Grande do Norte, 59800-000
Restaurants
Restaurante Bela Vista - 9 min drive
Restaurante do Chico - 6 min drive
Mirante do Canto - 4 min drive
Mirante Penhasco - 4 min drive
Mirante Mae Guile - 5 min drive
About this property
Hotel Serrano
Hotel Serrano is a great choice for a stay in Martins. Guests can take a dip in the outdoor pool, and free perks include WiFi, self parking, and buffet breakfast daily between 7:00 AM and 9:30 AM.
Languages
Portuguese
At a glance
DONE
Hotel size
91 rooms
DONE
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
Parents must have child's birth certificate and photo ID*
DONE
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast each morning 7:00 AM–9:30 AM
Room service (limited hours)
Traveling with children
Children stay free (see details)
Children's pool
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Facilities
An outdoor pool
Accessibility
No elevator (single level property)
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Home comfort
Minibar
Sleep well
Blackout drapes/curtains
Bed sheets provided
Freshen up
Shower only
Hair dryer (on request)
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
Fees & policies
Children & extra beds
Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Policies
This property does not have elevators.
This property accepts cash.
Also known as
Hotel Serrano Martins
Serrano Martins
Hotel Hotel Serrano Martins
Martins Hotel Serrano Hotel
Serrano
Hotel Hotel Serrano
Hotel Serrano Hotel
Hotel Serrano Martins
Hotel Serrano Hotel Martins
Frequently asked questions
Does Hotel Serrano offer free cancellation for a full refund?
Yes, Hotel Serrano does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Serrano?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Hotel Serrano?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel Serrano?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Serrano?
Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is noon.
What is there to do at Hotel Serrano and nearby?
Hotel Serrano has an outdoor pool.
Have a question?
AI iconBeta
Get instant answers with AI powered search of property information and reviews.
Hotel Serrano Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4/10
Cleanliness
8.8/10
Staff & service
9.2/10
Amenities
8.0/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10
Great location and service
Tom
1-night trip
8/10
Cafe bom.
José Anchieta
1-night trip
6/10
Razoável, a reserva foi feita p 3 pessoas, fiquei tendo q ligar p recepcao p pedir toalha , pois so tinha 2 no quarto e papel higienico. E o quarto n tinha varanda como mostrava na foto.
Verified traveler
1-night trip
6/10
A estrutura do hotel é muito boa porém precisa de manutenção. As portas dos aptos bem como dos banheiros precisam ser recuperados pois algumas estão ficando fofas. A roupa de cana e banho precisam ser substituidas pois já estão muito velhas. A localização do hotel é excelente e o café da manhã também é bom.
Renata P
1-night trip
8/10
Francisco
1-night trip
8/10
Paulo
1-night trip
10/10
Andreza
1-night trip
6/10
A estadia foi razoável, é preciso que renovem os colchões dos quartos, estão desgastados e desconfortáveis.
Divanete dos Santos Felix
2-night trip
10/10
Rita
2-night trip
8/10
LUANA BASILIO
1-night trip
8/10
FERNANDO ANTONIO
1-night trip
8/10
Maria Catarina
2-night trip
8/10
Surprendeu me achei que os quartos fossem menores mais para dois adultos, muito bom havia espelho grande, cabide, mesinha, na cabiceira da cama é possivel desligar as luzes,tem chuveiro aquecido, rede de balanço la é como fosse um condomínios fechado onde cada casinha é um quarto.Achei criativo colocar nome de frutas nas portas.Hotel é bem central perto de tudo!
Verified traveler
2-night trip
10/10
Boa estadia. Recomendadíssimo!!
GUTEMBERG
2-night trip
8/10
Razoável.
FERNANDO
2-night trip
8/10
Catarina
1-night trip
10/10
FRANCISCO F
2-night trip
10/10
EDLEY GABRIEL PAULI
3-night trip
10/10
Rique e
1-night trip
8/10
Tânia Maria
1-night trip
4/10
Antonio carlos
1-night trip
8/10
O hotel é bom e grande, achei o quarto um pouco pequeno e na pia do banheiro tinha um vazamento mas nada que pudesse prejudicar ficar no quarto.
Sobre a reserva o quarto que fiquei foi diferente da foto.
Café da manhã é bom, porém os garçons que ficam lá pra dentro da cozinha e caso você precise de algo precisa chamar para eles vim, sendo que deveria ficar pelo menos 1 na recepção.
Sem falar da pulseira que eles dão quando você chega e só querem que tirei depois que você for embora. ( Pulseira de park aquático).
Leizia
4-night trip
8/10
Boa. Café bom, senti falta de frutas, especialmente as da regiao.