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Quality Inn West Springfield

2.5 star property
Hotel with restaurant, near Olympia Ice Center

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Photo gallery for Quality Inn West Springfield

Seasonal outdoor pool
Desk, blackout drapes, soundproofing, iron/ironing board
Check-in/check-out kiosk
Lobby
Exterior
Located close to Olympia Ice Center, Quality Inn West Springfield offers a warm welcome with a free breakfast buffet and Asian cuisine at Tokyo Asian Cuisine Resta. Enjoy golfing, ziplining or unwind on the terrace near the seasonal outdoor pool. With in-room WiFi, shopping on site and helpful staff you're sure to have an enjoyable stay.

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Non-smoking
  • Pet friendly
  • Gym

Main amenities (12)

  • Daily housekeeping
  • Restaurant
  • Fitness center
  • Seasonal outdoor pool
  • 24-hour business center
  • Business center
  • 3 meeting rooms
  • Terrace
  • 24-hour front desk
  • Computer station
  • Front-desk safe
  • Vending machine

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Microwave
  • Premium TV channels
  • Terrace
  • Daily housekeeping
The current price is $89
$102 total
includes taxes & fees
Jul 13 - Jul 14

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Desk, blackout drapes, soundproofing, iron/ironing board

Room, 2 Queen Beds

7.4 out of 10
Good
(46 reviews)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Desk, blackout drapes, soundproofing, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(66 reviews)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Pet Friendly)

Desk, blackout drapes, soundproofing, iron/ironing board

Room, 2 Queen Beds, Non Smoking (Pet Friendly)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Eco-friendly toiletries
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, blackout drapes, soundproofing, iron/ironing board

Room, 2 Queen Beds, Accessible, Non Smoking

Highlights

Balcony or patio
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Eco-friendly toiletries
  • Sleeps 4
  • 2 Queen Beds

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$121 total
includes taxes & fees
Aug 3 - Aug 4
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About the neighborhood

Map
1150 Riverdale St, West Springfield, MA, 01089

What's nearby

  • Big E - 3 min drive - 2.8 km
  • MassMutual Center - 6 min drive - 7.1 km
  • MGM Springfield - 6 min drive - 7.4 km
  • Naismith Memorial Basketball Hall of Fame - 6 min drive - 7.7 km
  • Eastern States Exposition - 7 min drive - 6.7 km

Getting around

  • Westfield, MA (BAF-Barnes Municipal) - 15 min drive
  • Bradley Intl. Airport (BDL) - 27 min drive
  • Springfield Union Station - 6 min drive
  • Holyoke Station - 9 min drive
  • Northampton Station - 16 min drive

Restaurants

  • ‪Wood-N-Tap - ‬13 min walk
  • ‪Panera Bread - ‬14 min walk
  • ‪Rumbleseat - ‬4 min drive
  • ‪Starbucks - ‬9 min walk
  • ‪Chili's Grill & Bar - ‬9 min walk

About this property

Quality Inn West Springfield

At Quality Inn West Springfield, you'll be within a 10-minute drive of Big E and MGM Springfield. Guests can visit the fitness center for a workout or grab a bite to eat at Tokyo Asian Cuisine Resta, which serves Asian cuisine. A seasonal outdoor pool and a terrace are offered, and in-room conveniences include refrigerators and microwaves. Fellow travelers like the helpful staff and breakfast.

Languages

Chinese (Mandarin), English, Hindi, Spanish, Urdu

At a glance

DONE

Hotel size

    • 114 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Express check-out available
    • Minimum check-in age: 21
    • Check-out time is 11 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • Up to 4 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets allowed (dogs and cats only, 2 total)*
    • Service animals welcome
    • Specific rooms only*
    • Pets must be supervised
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Free onsite RV/bus/truck parking
    • Wheelchair-accessible van parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Restaurant

Traveling with children

  • Children stay free (see details)

What to do

  • Hiking/biking trails nearby
  • Downhill skiing nearby
  • Snowboarding nearby

Working away

  • 24-hour business center
  • 3 meeting rooms
  • Computer station
  • Conference space (600 square feet)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Multilingual staff

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • Fitness center
  • Adjacent to a golf course
  • Seasonal outdoor pool
  • Banquet hall

Accessibility

  • Elevator
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Handrails in stairways
  • Closed captioned TV
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Pool hoist on site

Room amenities

Be entertained

  • Flat-screen television
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Balcony or patio

Freshen up

  • Shower only
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free long-distance and local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • Eco-friendly toiletries
  • Guidebooks/recommendations

Special features

Dining

Tokyo Asian Cuisine Resta - This restaurant specializes in Asian cuisine. Guests can enjoy drinks at the bar.

Fees & policies

Refundable deposits

  • Deposit: USD 100 per accommodation, per stay
  • Breakage deposit: USD 250 per stay
  • A damage deposit of USD 100 will be collected before check-in

Children & extra beds

  • Rollaway beds are available for USD 12.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 35 per pet (may vary based on length of stay)

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from June to September

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).
State tax ID - C0009643250
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Quality Inn West Springfield
Quality West Springfield
Quality Inn West Springfield Hotel
Quality Inn West Springfield West Springfield
Quality Inn West Springfield Hotel West Springfield

Frequently asked questions

Does Quality Inn West Springfield offer free cancellation for a full refund?

Yes, Quality Inn West Springfield does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Quality Inn West Springfield?

Yes, there's a seasonal outdoor pool.

Are pets allowed at Quality Inn West Springfield?

Yes, cats and dogs are welcome, with a limit of 2 total. There's a charge of USD 35 per pet, per stay. Service animals are exempt from fees.

Is parking offered on site at Quality Inn West Springfield?

Yes, there's free self parking. Free RV/bus/truck parking is available.

What are the check-in and check-out times at Quality Inn West Springfield?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11 AM. Express check-out and contactless check-out are available.

Is there an onsite casino at Quality Inn West Springfield?

No, this hotel doesn't have a casino, but MGM Springfield (6-min drive) is nearby.

What is there to do at Quality Inn West Springfield and nearby?

During the winter, enjoy nearby recreation like cross-country skiing and snowboarding, and return when the snow melts for hiking. Additional recreation nearby includes casino gaming. Enjoy amenities like a seasonal outdoor pool and a fitness center.

Are there restaurants at or near Quality Inn West Springfield?

Yes, Tokyo Asian Cuisine Resta offers Asian cuisine.

Does Quality Inn West Springfield have any outdoor private spaces?

Yes, every room features a balcony or patio.

What's the area around Quality Inn West Springfield like?

Quality Inn West Springfield is in the heart of West Springfield, a short 8-minute walk from Olympia Ice Center and 11 minutes' walk from Connecticut River. Travelers say this hotel is in a good location.

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Quality Inn West Springfield Reviews

Reviews

7.0

Good

7.0/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Popular mentions

Room
Service staff
Breakfast
Bed
Bathroom
Highways
Shower
Balcony
Location
Desk

Reviews

10/10

My stay was great.
3-night trip

10/10

Comfort able and breakfast are good
2-night trip

8/10

it was ok
1-night trip

8/10

Stay was. Good. Room was. Clean. Glad roof. Was. Fixed in bathroom. !
2-night trip

10/10

.
1-night trip

10/10

The rooms are clean, the staff are efficient and friendly and the hotel was easy to find with lots of parking.
1-night trip

8/10

The air conditioning may need to be cleaned out. It caused both my son and I to have sinus, throat and headaches. I didn't sleep well. Once I left the room, my symptoms were gone.
1-night trip

6/10

This quality Inn is actually low quality. It’s pretty rundown. But for the price, we did fine in our rooms and they seem to be clean. The breakfast area was not clean at all. There were coffee stains on the walls and did not keep it stocked well, and when a waffle iron did not seem to be working, the hostess brought the maintenance guy in, and he was yelling at her in front of everybody
3-night trip

10/10

Check in was quick and front desk landy was very nice and friendly!
1-night trip

10/10

Great
1-night trip

10/10

Very nice Hotel.. and good breakfast
2-night trip

6/10

The hotel was dingy, outdated and old. The room that we stayed in was decent but it could still have benefitted from updates
2-night trip

10/10

Clean quiet good breakfast
2-night trip

10/10

Very clean and comfortable l. Very quiet also. Breakfast was great kids loved it.
1-night trip

8/10

👍
2-night trip

10/10

Great
1-night trip

4/10

Staff were really friendly but I did find it weird they needed a copy of my id and my kids names on the copy of my id . My shower was leaking and spraying all over the bathroom . Just didn’t get a comfortable feeling there and couldn’t wait to check out .
2-night trip

8/10

It’s a nice place to stay. Friendly staff, very convenient location with restaurant and gas station nearby.
1-night trip

10/10

Recently stayed two nights at the Quality Inn at the end of June. Check in was quick, staff was friendly, and I got my room request, towards the back of the building on a higher floor. I had room 423, it was clean, fairly good condition, everything worked, although fridge took a few hours to cool my drinks, and beds were comfortable. Each queen bed had 3 pillows and I couldn't remember if they used to have 4 each, but I think they did. The room was a great value and there were improvements since my last stay in April. They no longer start clearing breakfast before it ends at 9am, and it was well stocked especially Tuesday morning. Monday morning things were running out and I didn't see staff at all for the last 20 minutes. There was still plenty to eat though. Tuesday, staff kept things full and cleaned the serving area. The AC worked great, decent water pressure, bathroom was clean, and plenty of towels. I overall enjoyed my stay and had no issues. After check out, staff later called as they believed I had left an item behind, and they wanted to figure out how to return it to me, however it wasn't one of my items, but a nice gesture nonetheless! My go to hotel when visiting the area for Six Flags and will continue visiting! Glad to see some improvements! Wish I had more time to take a swim and pool closes at 10pm! Try Tokyo restaurant next door or Wood N Tap down the street for some great dinners!
2-night trip

6/10

Carpet was dirty the rooms smell like smoke and cigarettes
2-night trip

8/10

Breakfast was lacking but in all other areas we had a pleasant stay.
2-night trip

4/10

Staff was very nice. But there room was not clean
1-night trip

8/10

Property needs renovations but otherwise it was ok.
1-night trip

8/10

Good value and convenient location
1-night trip

4/10

The rooms were poorly tended to between guests, guests left trash everywhere, and dog poop was a problem inside and outside.
1-night trip