Absolutely Horrendous Experience
I genuinely cannot believe how badly we were treated here.
We arrived very late at around 11:30pm, after already spending half the day stranded in Croatia trying to find alternative accommodation because our previous Airbnb had been a complete disaster. We were exhausted, stressed and just needed somewhere to sleep.
Unfortunately, this place made an already terrible day even worse.
The person who came to meet us at the property clearly seemed completely unprepared. There was zero hospitality, zero welcome and no proper introduction to the accommodation. Instead, the first and seemingly only priority was getting us to sign paperwork relating to potential damages and, most importantly, collecting a €300 cash deposit.
It honestly felt like they cared more about protecting their €300 than actually welcoming their guests.
I didn't even have €300 cash on me. I had to leave, find an ATM and withdraw the money, which cost me an additional £14 in fees, just so I could hand over €300 to them.
And for what?
We were only staying there for eight hours.
After being stranded for hours, having to find somewhere at the last minute and then being forced to go through all of this at 11:30pm just to get into the accommodation, it was absolutely ridiculous.
There was no "Welcome", no explanation of the property, no genuine attempt to make us comfortable and no understanding whatsoever of the situation we had been put in. It was simply: sign these papers, give us €
