Casa Chu

Property class: 3.5
Suburban hotel with outdoor pool, near WTC-Morelos Convention Center

Choose dates to view prices

At Casa Chu, you'll be within a 10-minute drive of WTC-Morelos Convention Center. Guests can indulge in massages and enjoy international cuisine at El Crisol, which is open for breakfast, lunch, and dinner. Other features include an outdoor pool, a terrace, and a garden.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Free breakfast
  • Spa
  • Free parking
  • Free WiFi
  • Restaurant

Room options

View all photos for Suite Deluxe Emilia

A bedroom with a bed, bedside lamps, a dresser, a mirror, and a window.

Suite Deluxe Emilia

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Loft Deluxe Casa MA

A cozy living room with a green sofa, a glass coffee table, and a bed with a white comforter. There is a television on a wooden stand and a bicycle outside the window.

Loft Deluxe Casa MA

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Master Suite Constantin

A hotel room with a large bed, a desk, a chair, a TV, and a window with blinds.

Master Suite Constantin

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Master Suite Lola

A spacious bedroom with a large bed, a television, and a view of trees through large windows.

Master Suite Lola

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Deluxe Renata

A hotel room with a bed, a desk with a lamp, a chair, a television, and a window with blinds.

Suite Deluxe Renata

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Master Suite Joyce

A spacious bedroom with a large bed, a sitting area with a sofa and armchairs, a wooden cabinet, and a view of greenery outside.

Master Suite Joyce

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Presidencial Chu

A marble bathtub filled with colorful flower petals, surrounded by a red railing and a glass enclosure.

Suite Presidencial Chu

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Circuito Santa Fe No. 62, Col. Santa Fe, Xochitepec, MOR, 62790

What's nearby

  • WTC-Morelos Convention Center - 9 min drive - 4.5 km
  • Vista Luna - 13 min drive - 13.5 km
  • St. John the Evangelist Church - 13 min drive - 10.5 km
  • Tecnológico de Monterrey, Cuernavaca Campus - 13 min drive - 14.7 km
  • Hacienda de Chiconcuac - 15 min drive - 12.4 km

Getting around

  • Benito Juarez International Airport (MEX) - 116 min drive

Restaurants

  • ‪La Cupula - ‬11 min drive
  • ‪Los Limones - ‬10 min drive
  • ‪Gordas de Xoxo - ‬12 min drive
  • ‪Birrierias Pomposo Puro Zacatecas - ‬10 min drive
  • ‪Los Cocos - ‬9 min drive

About this property

Casa Chu

  • At Casa Chu, you'll be within a 10-minute drive of WTC-Morelos Convention Center. Guests can indulge in massages and enjoy international cuisine at El Crisol, which is open for breakfast, lunch, and dinner. Other features include an outdoor pool, a terrace, and a garden.

At a glance

CHECK-IN
2:00pm
CHECK-OUT
12:00pm

Hotel size

    • 7 rooms

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: 9:00 PM
    • Express check-in/out available
    • Minimum check-in age: 18
    • Check-out time is noon

Special check-in instructions

    • The front desk is open daily from 9:00 AM - 9:00 PM
    • Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staffed during limited hours
    • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after 9:00 AM please contact the property in advance using the information on the booking confirmation
    • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum guest age is 12
    • Minimum check-in age is 18

Pets

    • Pets not allowed
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free onsite self parking
    • Free offsite parking nearby
    • Street parking available

Other information

    • Designated smoking areas
    • Caters to adults only

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Reviews

Casa Chu Reviews

9.4

Exceptional

9.4

Cleanliness

8.8

Location

9.6

Staff & service

9.2

Property conditions & facilities

Reviews

Verified review

10/10 Exceptional

M
Verified review

10/10 Exceptional

Alimentos muy bien preparados y el personal muy atento
Verified review

10/10 Exceptional

Excelente servicio, inclusive antes de mi llegada. El hotel está súper bonito y súper cómodo todo. Tal vez mi única sugerencia es añadir más luz al cuarto pero lo demás excelente
Verified review

10/10 Exceptional

Como en casa
Verified review

6/10 Good

I like that is a very unique setup. Almost like your own weekend home in the area. Each room is isolated and private while still within a gated area. Staff is amazing and committed to service. I did not like that rooms are not maintained properly. Seems to me a senior management savings policy issue... My shower drain was not draining properly so water started to run into the bedroom area. Not fun to have to take short showers if you want to avoid drying the floor... The safe had no battery so, useless. The toilet had issues so there was no running water at the beginning and running non-stop during the night making noises. Too late to complaint for all these since I got to my room at 2:00am. The restaurant team was amazing and the food great but they were not ready for me and my guests when they arrived as they were expecting people to wake up later on new year's day. The property has a lot of potential and I think they have the right customer facing team but no management behind and seems to me that there is a full lack of professional support.... my opinion
Verified review

10/10 Exceptional

Excelente sitio pero...

Es un sitio increíblemente bonito, muy bueno para descasar, atención del personal es excepcionalmente fantástico pero tiene un defecto, no puedes pagar con tarjeta de crédito/débito, la estancia debe ser pagada por transferencia electrónica o efectivo al igual que tus consumos de alimentos y servicios dentro del hotel, no tienen cobro con tarjetas.
Verified review

10/10 Exceptional

Todo muy bien excelente atención personalizada , todo muy privado agradecido por su atención mis respetos 👏👏
Verified review

10/10 Exceptional

Grandioso

Excelente lugar para pasar unos momentos increíbles en pareja. Ampliamente recomendable
Verified review

8/10 Very good

Todo bien, desafortunadamente en la mañana la luz del sol el cuarto daba directamente a todas las ventanas.
Verified review

10/10 Exceptional

Excelente opcion
Verified review

10/10 Exceptional

Hermoso

La pasamos super lindo es un lugar hermoso, todos muy serviciales nos encanto
Verified review

8/10 Very good

hermoso lugar, el menu de comida muy escaso
Verified review

10/10 Exceptional

El lugar está espectacular, la atención excelente, un lugar muy tranquilo, y la comida muy rica.
Verified review

6/10 Good

Prepare not to be impressed

Resort style hotel. We stayed during the week and we were the only ones on the property. An absolute ghosttown no reception, pool and hot tube were not on, no restaurant until Thursday - Sunday. The beds were rock solid very uncomfortable to sleep on. The shower seems to be jet powered and water sprayed very hard it hurt. In addition, we had a huge roach in our bathroom. The resort did come alive when more people checked in on Friday. We were excited to try this resort and the in suite hot tube that the room had but it was not functioning. When we checked out we just left the keys on the reception desk. We were not impressed with this resort.
Verified review

10/10 Exceptional

Maravilloso! Como en casa!

Nuestra estancia fue llegar a Casa Chu de manera accidental, pero nos llevamos una grata sorpresa, nos encantó todo, nos hicieron sentir como en casa! Los únicos 2 detalles es que falta calefacción en el jacuzzi que tienen al aire libre y la opción de que si recibieran mascotas, de ahí en fuera sin duda regresaremos. Habitaciones preciosas y la ubicación excelente para descansar.
Verified review

10/10 Exceptional

Verified review

8/10 Very good

Verified review

10/10 Exceptional

Verified review

8/10 Very good

Verified review

10/10 Exceptional

Verified review

10/10 Exceptional

Verified review

8/10 Very good

Verified review

10/10 Exceptional

Verified review

10/10 Exceptional