Overall, the New County Hotel offers value for money if you are looking for a reasonably priced hotel in the city center.
Unfortunately there was an issue with our booking (no fault whatsoever of the hotel,) which may have left us stranded, but the staff on the check in desk were super helpful in finding us an available room.
Check in was simple, a reception desk as you walk into the venue, or alternatively, instructions to check in at the bar.
Unfortunately due to the booking error, we did end up on the 3rd floor which is incredibly hot (again, no fault of the hotel, and this unusual British weather....) and it is worth noting, there is no elevator access.
If you are staying in the rooms that are street facing, there is some noise from local pubs.
Cleanliness was great. The rooms are cleaned to a good standard, and we had fresh towels replenished as needed.
We would absolutely stay here again.