Hotels in Hitchin

"The room is with nice deco, clean and spacious. Very comfortable. However, the breakfast is far from standard. For example, fried eggs were as tough as rubber and I couldn’t cut them with knife, sausages were dry and also difficult to cut. I had just eaten one slice of toast and that’s it. Other food were left on the plate. Seriously breakfast needs to have big improvement. "

"great deal to stay overnight food very good for evening meal and breakfast . Would recommend "

"Overall very good. Lift was out of order, but staff were great and the po is good "

"Rude staff"

"Ideal for an overnight stay before an early flight from Stansted. It provides a stress free start to a holiday. "

"Spa was nice a little busy but not overwhelming. Bar staff could show a lot more courtesy and some general hospitality. We were left just standing at the bar for 5 minutes without even being acknowledged until one of the waitress came off the floor to take our order, felt slightly uncomfortable like we weren’t welcome. "

"The hotel is perfectly positioned, right next to the shopping centre and a multi-storey car park. My only criticism would be the gym, which is tiny and poorly equipped. "

"Perfect lovely room"

"The young lady on reception has very poor customer service. She is condescending and rude, she was to me and other guests. The room was not vacuumed at all and filthy. Uncomfortable mattress. "