Hotels in Canterbury

"It was one of the most pleasant stairs i've had in a long time.And the service was excellent and the breakfast.Simply wonderful"

"From the moment we stepped into the hotel we felt a very warm welcome from the staff who were really helpful and friendly. Special thankyou to Sam who checked us in and served our breafast."

"Reception staff were very friendly and informative regarding the local area. However the room was unbearably hot. The heating was on full and could not be turned down which the night manager was aware of prior to our stay. He tried to turn it down with pliers but was unsuccessful so we had no sleep as an alternative room was unavailable. This was a huge disappointment as it was a birthday and anniversary weekend. An alternative room was found the next day. We were given a small refund of 15% which didn’t reflect our spoilt stay."

".This place was just okay. The room itself was fine, but when we arrived the heating was on full and it was unbearably hot. The window only opens a tiny amount, so there was no way to cool it down properly. We asked for the heating to be turned off, and the staff member did do that, but the radiator still seemed to be on — just slightly less hot. Because of this, we couldn’t sleep. In the morning, there was nothing left for breakfast, so we had to go elsewhere. It also seemed like there was only one member of staff, as we didn’t see anyone else at all — just one poor guy trying to do everything"

"Not Applicable"

"Great location, beautifully presented and delicious continental breakfast. The staff were very helpful. "

"The hotel was lovely, superbly located, meters from Westgate. The problem was we were promised a room that would not overlook the parking lot. We came back 2 times, at 12:00 and 2:30, but they said the room was still not ready, that we had to wait till 3 o’clock. We had tickets to punt down the river at 3 so could not stay, but immediately upon finishing it returned to the hotel. To our surprise they then took us to a room that overlooked the parking lot! We asked to be changed and they took us to a tiny room that overlooked a small patio, that was right beside the communal terrace, so quite noisy. It was not what we had hoped for. Having said that, the room and bathroom were pretty and clean, the breakfast was good and the location superb."

"Very clean hotel in the besto possible location But expensive "

"Comfortable hotel with great carvery."