Hotels in Pernera

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"BMS was broken and the light went out sometimes. Otherwise great experience, staff very friendly (including the BMS repair), good location close to the sea and shops"

"The hotel & staff were incredible, I would recommend visiting this place 100% and we will be returning next year along with our wedding party. The staff were so attentive getting you anything you needed. The food was unreal as well, we are always a bit apprehensive with all inclusive but were really impressed by the variety of food and drinks. Definitely worth a visit if your considering going to Cyprus!"

"The hotel has just been renovated. Absolutely brand new! Three swimming pools on site. A varied menu. Trained and polite staff. We were very pleased. We had a wonderful time!"

"Extremely helpful staff."

"The hotel had construction of a new hotel next door. No mention of this was on the listing on the website at time of booking. The construction has been going the whole of 2025. On arrival at the hotel I was placed in a room facing the construction. Returning to reception to complain I was given another room. That room was slightly quieter from the main construction noise. However the bath was damaged with pealing paint that had been badly over painted. The construction noise could be heard all over the hotel including by the pool and in the dining area. Complaining to the hotel and to hotels.com. The hotel stated as the booking was non refundable they would not do refund me or help me move to another hotel on the island that was part of the chain. I continued to dispute this as they had lied to me at the time of booking not stating there was construction ongoing that would cause significant noise during my 2 week stay. I would never have booked the hotel as there were many other hotels to pick for the same price. After three days of complaining. I was moved to a third room that was slightly quieter. Eventually they agreed to allow me to move to another hotel in the chain for the second week. As an apology I was given all inclusive at the hotel for the first week. I would not recommend staying at the hotel. The corridors have very worn carpet. The rooms have been refreshed but the hotel has very poor sound proofing so you hear a lot of noise from other rooms"

"Surprisingly comfortable beds, delicious food including deserts and in general very cozy feeling. Small boutique hotel however with all needed amenities. "

"Stayed here before and came back for a short break. So a return speaks volumes. Food is always fine and plenty of choice Generally staff are all great and happy to help you. Some don’t greet you though but the manners of most the guests is my biggest issue. Ignorant guests with no manners at all. Just because you’re on holiday doesn’t mean you have to act respectfully!!!! The only things I’d change is to have a heated pool in October and one night the cleaners took my towels and left me without any to have a shower luckily they let you have sunbed towels on loan so I managed "

"Booked last minute - best pool in the area but sun beds were limited. Some were damaged, not fit for purpose. Some umbrellas were broken. Pool bar was open if you could catch him.... Nice on arrival that you are taken to your room but dont expect anything else. Had ground floor room which was clean. Beds were made but no sign of mopping until day before Wall next to sink had not been cleaned before i stayed & was not done in time i was there. No plugs in sink or bath. Original bath had been painted over making it slippy. Did not pay for buffet breakfast. Food not available after 7 but as barman went before 5 you would be lucky! managers door was open & he would say good evening if he saw you but most of rest of staff did not / could not make conversation. Ground floor reception/ dinning areas were updated but none of the rooms. Green down outside walls where air con units were draining to. Glass panel missing in a fire door on 1st floor. Just generally feels unloved & has no atmosphere. Seriously in need of a major update for the rooms. Appliances supplied for self cater but limited sockets to use them. "