Hotels in The Lakes

"We ordered a king size bed room and was confirmed. When we arrived that choice was not available. The mattresses were old and saggy it hurt my back. Had to stuff pillows under it to firm it up."

"Great hotel and amenities "

"Nice pool area. Clean rooms. "

"I have always stayed here in the past. Staff? Now it is self check in and when you ask the actual person directing people to check themselves in, they don't answer your questions. Day 2 of my stay, no water. When it finally came back on, there was so much black stuff in the lines, it was disgusting. Pool area was being remodeled, and it is understandable, but there wasn't any warning that the pools would be under repair. They have taken the customer service out of their checkin process and make you check yourself in, and the issue with the water and the black stuff in the water when it was finally turned back on, even after letting the water run for a long period of time really makes me question if this property will continue to be my hotel of choice on my future visits to Vegas."

"Hard to find coffee early in the morning."

"Everything was great."

"There was no air conditioning working in the room. So we called the front desk & they came to fix it but it only worked for a day & a half. It was 100 degrees outside. They also don’t heat the pool whatsoever. Even though it was hot outside the pool was freezing & they had the whole hot tub area closed. No shade at all in the pool area. Everyday in the early AM the maid was outside our door vacuuming & talking really loud on a walkie-talkie and did this all morning long. The bathroom had a drain problem & only a half shower door,. So all the water went all over the floor. Plus no where to sit in there, just the toilet. Great location at least."

"Hôtel très bien placé sur le strip. Service en chambre impeccable. une machine à café serait appréciable."

"Good"