Hotels in Colts Neck

"Good "

"Clean but old and outdated rooms, warn carpeting, old bathroom with shower in an old bathtub. No modern stall shower. "

"I have stayed here multiple times and they are always changing things and making it nicer the updated restaurant is excellent."

"My favorite hotel in Asbury Park. Peaceful stay in the middle of a rock and roll beach town. "

"The staff was wonderful. The room had some issues but the staff tried to help fix them. The parking lot was tricky to get into. Breakfast was nice although not wonderful it sufficed. We only stayed for one night. The room size was good and it had a microwave and mini fridge."

"Yes was clean freshly cooked, but you have to pay for it"

"Good "

"It was barely a step up from a motel. The bathroom had a really small tub and tiles that were stained and mildewy. The TV kept losing signal . I booked a king room with a couch and they gave me a queen . Travelled with my cousin . She booked a separate room. They didn’t have a room for her because they said if you choose the Expedia ‘pay at property’ option you don’t have a reserved room. I chose the pay in advance option . I never knew that if you don’t pay in advance on Expedia that you don’t actually have a booked room! After 8 hours of driving - it was a really frustrating experience and disappointing stay."

"Upon arrival the hotel failed to clean my room thoroughly. They spread the bed and that’s it. I found stains & holes on my sheets, hair in the shower, on the bathroom floor and on the toilet seat. Then stained towels and spots on the large and makeup mirror. I went downstairs and informed the front desk (after calling repeatedly and no answer) of the sheet stains, and they said new sheets would brought up. When I asked if they’ll spread the bed the guest services person looked at me odd, gave me attitude and confirmed sheets will be brought up. We were tasked with re-spreading our own bed. Then as the night went on we noticed the stains on the bathroom towels and that there was only 1 set of all towel supplies… so we needed to make another front desk request. Which again they failed to answer the phone, so I went down late at night to request this. They prioritized my room cleaning the next day and it was like night and day after. I informed the manager of this inconvenience and she informed me that she’ll raise it to the GM. I’m still waiting to hear back. I also reached out to Hotels.com and because the hotel was unresponsive they were unable to do much on their side. I’m so disappointed that this was a 4 star + experience because never have I been forced to stay in a dirty room, much less get my front desk calls ignored and tasked with spreading my own bed when at a hotel and to top it off be given attitude when’s I raise the issue to staff members."