Hotels in Muskegon Heights

"The shower is nice and we got a good night sleep. The hotel needs work! The side entrance didn’t lock and had a broken glass. A light needed to be replaced and not enough light over the shower. The tv stand and base of the tv is broken."

"Clean room and enough room to move around in the handicap room especially the bathroom and roll in shower; nice staff"

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"The price was ok because I believe there was the Tulip Festival going on which is why the hotels in the area were so full, - however- We were there early because we had come from the other side of the state for a wedding shower. We were about an hour early for check in so the clerk at the front desk said to come back in an hour because it needed inspection. We did come back in an hour, at that time we found out that our room was not in the main building but out back in a separate building. I did not know this when I booked, however it was written on the booking receipt, so that was on me. The stairs outside going to the second floor of the annex building wiggled and made a lot of noise. The landing on the second floor also was wiggly and whenevery anyone walked by, the room shook. Also the towel rack in the bathroom was off the wall, so I'm not sure how good the inspection was. Another thing that bothered me was the plastic glasses that are next to the ice bucket were wrapped individually which is great, but the plastic they were wrapped in had little holes in every plastic glass covering. It looked like mice had gotten into the plastic. Since it was so busy, you can imagine the cluster that was breakfast. The sausage gravy she put out was not warmed up at all, she just dumped it in the container. That was really gross. The eggs and bacon ran out fast. If they new they were booked up, don't you think they should have planned for so many people having breakfast?"

"Lovely people and delicious breakfast…. Hotel older needs upgrades"

"Looking for a contact high this place is for you!!! Literally the smell of marijuana was so intense all the time ( we stayed two nights)I unpacked my bag and had to wash everything including the bag the skunky stench was lingering on EVERYTHING! The towels had makeup residue, the fridge smelled of mildew, and the pillows were flat! In one word- GROSS!!!"

"The heat in our room didn’t work and we couldn’t call the front desk because the phone on the room didn’t work either."

"We got switched to another room after checking in because our key wouldn't work. The batteries died on the door - never encountered that before. No big deal. Get into new room down the hall and the person behind me in line gets assigned the same room I am currently occupied in. Friendly reminder to use your door locks, people! Now we are in the room. Shower doesn't work. Hot water only in the sink. Another couple was assigned our room after 11pm and almost walked in AGAIN. Your second friendly reminder always use the door locks. And maybe travel with a dog who barks and intruders. Final straw was waking up at 7am staring at a roach in the bathroom. Left so fast, I still don't think my soul has caught up to me yet."

"The room was clean, cozy and the perfect retreat. The hotel had little amenities to make you feel welcomed. The staff was friendly and took care of any needs right away that needed attention. "