Hotels in St. Charles

"Nice hotel"

"Gave me the keys to a room with people already in it and then got a room that the bathroom door wouldn’t latch. Staff was friendly. "

"Love the shuttle and the big breakfast!"

"The hotel was nicely located to stores and restaurants. However, the evening attendant was sleeping when we tried to check in. In addition, the room itself was not kept up. The tub was chipping and looked unclean. The bed was lumpy and very uncomfortable. In addition, the headboard and remote had grit on it. Luckily I bring lysol wipes wherever I go. Part of the pool was roped off and unusable. Lastly, the chlorine smell was so strong it permeated our room which was on the opposite side of the hotel at the end of the hallway. "

"There were stains on the curtains and pillow cases, there was food left in the fridge. Kind of sad we were tired and did not complain to staff. I probably will not stay there again. There was tape over the elevator buttons and people were randomly drinking in the lobby In a place were the competition is high you would think they would be a higher station and professional level. There was incense burning in the lobby to cover the smell of weed . "

"Very disappointed in the Lord Essex restaurant. Normally very good but had Shrimp Scampi that was cold, shrimp not cooked and smelled funny. I will go back, the closeness to Mayo is remarkable, but may skip Lord Essex."

"Breakfast was ok. Bagels cereal yogurt. Staff was very attentive. Room and common area clean. Iron and full size ironing board helpful. Only complaint not enough closet space to hang clothes. You can hear people in next room as well as hallway. Lots of traffic with people having early appointments at Mayo clinic. "

"Breakfas was so so."

"Nice amenities but property is run down."