Hotels in Wilmington

"The hotel and grounds are beautiful! We were only there for 1 night so not able to take advantage of all the amenities. The Front Desk clerk was new and did not provide all information about the property. The instructions on how to get to our room were incorrect. We decided to have a drink in the lounge and upon entering both staff members were fully engaged in their conversation. We asked if we could select our own area to sit and were told yes, but not in a friendly welcoming manner, more annoyed that we had interrupted their conversation. The level of Customer Service did not meet the level of the property or prices they charge. We were glad to have dinner at Marigold which was an incredible experience."

"The interior of the rooms is old and worn. Hopefully the updated lobby is a sign that the rooms are scheduled to be updated next. Housekeeping is questionable as one of my pillowcases had a stain and the sheets smelled like hand lotion. Told the front desk about the stain and was told they would make housekeeping aware but that was the only effort made to make it right."

"Very clean! Friendly staff! "

"Breakfast staff excellent and friendly. Very clean breakfast room. "

"T"

"The halls smelled either like pee (first floor) or musky cigarettes(second floor). The room wasn’t very clean, dirt on the window sill, stains on the curtains. Everything seemed to be falling apart like the faucet handle coming off and the drain in the shower. They do not clean your room like you would typically expect. We left the room (without the DND sign) one morning (roughly 8am), returned around 4pm and it wasn’t cleaned so we called and asked if they could come by today and we were told yes, we left and returned later at 7ish and it still wasn’t clean. Called again and they said the cleaners left for the day but could bring us towels and sheets to do ourselves! Also note that their TV’s are out of date, there isn’t even a guide option, definitely no option to stream or even mirror your screen. They have like 20 channels. The AC unit in the room blows right on the bed closest to it. And it blows right on your face. So you have to pick either having it blow right on you all night or turn it off and let it get hot in the room. The back entrance is sketchy, people hangout around there so it’s pretty uncomfortable going in and out especially when it’s dark. Also people woke us up around 11 from honking obnoxiously "

"Booking was very easy. Checking in was amazing, the staff is very friendly and helpful. The staff made my family feel welcome like we have been there before. The place and the room was immaculately clean. The pool area was immaculate clean. We didn’t have to worry about the safety leaving the pool area. My family and I enjoyed the hot breakfast. It was great for them to be away on spring break visiting family and enjoying themselves. We will definitely be returning shortly for another great experience and recommend to our family and friends to stay at this hotel."

"This place is well-maintained for how old it is, and it was fun to stay in such a historic building. Surface cleaning is spotless, but a deeper clean is not really great (e.g., ceiling fans). Our room did not have a TV so we had to watch in the living room. We had to share a bathroom. Kind of frustrating for a room with kids, but it was on the booking. Just didn’t catch it somehow. The pillows could use a regular update. The breakfast was better than a traditional continental breakfast, but not fantastic. "