Hotels in Lenox Hill

Staying in NYC because of wife's illness and need to develop a treatment plan...several weekly visits. Stayed at the Plaza Athenae, The Surrey, and The Lowell. The Lowell was the best mostly because of their customer first attitude and competence...many good, small hotels in the city but the one that delivers the best experience wins every time!

I was late coming in but hosts still took care of me with easy check in to clean place, good location too.

SUPERB

"The Sherry" is a precious jewel of a hotel, offering an exquisite taste of life on the Upper East Side for a reasonable price. If you've even wanted to know what it is like to live the life of delicious ease that only a very few could ever afford, or can afford today, then spend just a little bit more and stay at The Sherry, and you will never regret your decision! The staff is accustomed to pampering its many full-time residents, and they treat the hotel guests with the same gracious...

The room was large and clean and quiet. we slept so well.

Very spacious room, fantastic Keihl samples (replaced everyday), great linens and lots of towels, mints by bed, the works. Elevator operator a nice touch of class in this day and age. Only downside was lack of convenient local places to get bottle of soda morning or night (the hotel charges $8.00 in room bar…are they really maximizing profits at that ridiculous price?). Otherwise, great experience from an experienced luxury customer.

The property is very classy and well located. Neverthe less front desk staff is super slow (either the staff or the hotel's software) it took one hour to check in and the rooms were ready well after 4pm. The blind of our room (1625) couldnt be raised, we reported but nothing happened.

Best service ever

Both the studio and the apartment are spacious. The kitchen is very good. Due to our food sensitivities, we could not dine out. But the kitchen made our lives much easier! Very nice staff!

Rooftop bar was amazing! Room was nice with great views.

Clean and great staff

For the price point & location, this property is great despite small rooms & showers.

The staff is super friendly and accommodating. The hotel is located right in front of the famous L’industrie Pizza and down the street is Little Italy with many great restaurants. There famous caffe Paradiso is only a 7 min walk and a 5 min walk to Leons bagels! The hotel provided a free water dispenser down in their lobby as well as free coffee and teas. They also provide free yummy croissants in the mornings. I would definitely stay here again.

This was a beautiful property with amazing customer service! Karma helped us with check in and check out which were both very smooth processes

Shelley was AMAZING and very helpful. Definitely made the stay better.

Absolutely love this hotel! Staff is very friendly. Will absolutely be staying here again!

Great location! Great restaurants nearby! Comfortable beds. It would have been nice though if a little birthday card or something was put in my room! Other than that you cannot go wrong staying here and I’m planning to again!

Travel to NY often. The Arlo always is a great stay. Clean, smells amazing, good vibes, friendly/stylish staff, great decor, reasonably priced. Just do it. Stay here. Perfect for solo travel.

Jose was so helpful. Ordered my cab for an early departure and was there early in the morning to help me with my bags into the cab. Great service. I'll stay there again!