Hotels in Gulf Highlands

"In a great area and rooms/balcony were clean as advertised. WiFi worked great and the view from the balcony was beautiful. Staff were super friendly and helpful. My partner said breakfast was pretty good too. However, the pool isn’t really heated (a few fountains are but not the whole pool) and housekeeping left dirty linens that weren’t ours outside our door for a whole day. While the beach is close and visible from balconies, you do need to go through multiple “private” condos to get to the actual beach. The condos are restricted access so pass at your own risk. The public access point is a bit down the street away from the hotel (we drove) Other than that really nice place my partner and I enjoyed and would go back to!"

"The hotel itself was overall nice. I didn’t like the idea that breakfast was served in the back hotel building given it rained the morning of checkout. Pools were opened late."

"Nice place! "

"There were many room choices on the hotels.com website for this hotel (Embassy Suites) but when we arrived the staff had selected a different room type for our stay OTHER THEN WHAT WE HAD SELECTED through Hotels.com. Even while I presented PRINTED DOCUMENTED PROOF of their error the staff responded that the 1) hotel was full, 2) we booked through a third party, and 3) that they could move us to room with LESS amenities and less cost but would NOT refund the price difference we had already paid in advance. UNBELIEVABLE. I contended with them while the guests I brought with me waited (patiently) with a baby until I negotiated and came up with an less than reasonable compromise which included staying in the room I did not order on the first night AND THEN MOVE to the type of room we originally requested the next day. The hotel staff would not deduct and refund any funds for their error on the first night or offer us anything to make up for their error and refused to give us a needed extended stay on the day we were checking out. UNBELIEVABLE During the stay, the front desk staff were very put out having to handle amenities listed on the hotel’s website, wanting only to handle reservations. Additionally, when the WIFI connection was not working in the lobby area in order to order out for food the front desk staff would not help in any way which left us having TO PAY FOR A WIFI CONNECTION in order to complete our order. The breakfast, pool, housekeeping staff were great."

"Check in really easy. Hotel super clean! I can tell it’s very new. Quiet and peaceful. Staff very friendly & welcoming. I would recommend this location to anyone 10/10!!! We already booked this hotel again for our next weekend getaway❤️"

"The Staff were all friendly as could be and did everything in their power to help us in every way they could. Unfortunately management was clearly lacking in ability. The property was…to put it kindly, aging ungracefully. The listed on property amenities were not available as advertised. For instance; the property was listed as having room service, AND there was a menu in the room that said on it “room service menu”, but when we called down to order room service, we were told that we had to come down to the restaurant to pick up our order. Staff were all nice though and the trip was relaxing. The property was well positioned for a relaxing weekend on the beach, which we took advantage of. "

"Good room and friendly staff"

"This is a will visit again hotel! The breakfast was delicious, the staff were so nice. The whole hotel was clean. Only complaint is that the bed was like a brick. B"

"No problems, staff very nice."