Hotels in Juan XXIII

"This hotel was extremely exceptional it was a great experience. "

"Breakfast was good. The rooms need updating and a little more attention as there was mosquitos inside the restroom and a large dead waterbug inside the room."

"El hotel es taaan hermoso y pensado a detalle, lo amé completamente! Quiero regresar a Cartagena solo para poder hospedarme aquí nuevamente. Todo el personal excelente, en especial Daniela, fue super amable."

"Beautiful stay! The staff ensured we enjoyed all Amentities at the hotel with a beautiful breakfast every morning with healthy options. The pool was breathtaking "

"I had a great stay at the Hyatt in Cartagena. From the moment I arrived, the service stood out—especially Dina at reception, who was incredibly welcoming and helpful. She made check-in smooth and set the tone for the entire experience. The location is a huge plus. There’s a convenient grocery store right behind the hotel, a major mall right next door, and the beach is directly across the street—everything you need is within walking distance. The hotel pool was also a highlight—clean, relaxing, and perfect for unwinding after a day out. Overall, this hotel offers comfort, convenience, and excellent service. I’d definitely stay here again"

"Don’t stay here until they do major Reno’s. All the halls and rooms smell so bad of mold/dampness. They have fans going because they know it’s a problem but still sell the rooms. Staff is nice enough, rooms are clean enough, but nothing about this place is luxury/overcomes the smell. Our clothes still smell from the smell of this place. Breakfast was meh, nowhere near as good as you’d expect when you pay for a place like this, and the pool bar had nothing stocked that was on the menu. Skip and go elsewhere "

"Le service et le personnel impeccable. Le café était très bon (espresso). Service de navette pour la ville très pratique. Beau gym et bien équipé. Il aurait été intéressant d’avoir une navette de l’aéroport vers l’hôtel et vice et versa. Je donne une note moyenne à la nourriture. Très salé, poisson surcuit, viande très dure. Les fruits étaient très bons et l’ajout de grille pain a accélérer le service. Les potages et les ceviches étaient bons. Très beau séjour."

"Hotel is much older than the website pictures. Major renovation on the beach, which was undisclosed, making our oceanview balcony and the outdoor pool unusable. Food was mediocre. Old towels. No kleenex in rooms. This property is 2 star at best."

"The staff were very helpful with answering questions, and sharing recommendations in the area."