"The double room with 140cm-wide bed is actually 12meter square large, about the same size as many small hotel room in metropolitan Tokyo. If you have a lot of luggage, book a larger room. Other than that, the hotel staff, the neighborhood of Ofuna and the hotel are all good."
"A very enjoyable stay. Great location, clean rooms, helpful staff. I reserved a smoking room by mistake, and they quickly switched to a nonsmoking one once I asked them."
"We spent 4 nights in a wonderful Ocean twin room on a Yokohama floor of the hotel. We had an incredible view of Cosmoworld and the bay from both the balcony and the (huge) bathroom. Drinks topped up in the fridge every day was a nice touch. The lady that saw us to our room was so lovely and welcoming, I wish I remembered her name. Highly recommend anyone spending time in Yokohama to give this place a try."
"First time in Japan. Glad to have selected this hotel. We had a beautiful view of Yokohama bay. Great room....bath tub. Fitness room- a little tight but had sufficient equipment. The on site buffet- wonderful."
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
If you're planning a bit of sightseeing head to Enno-ji Temple— just one of the monuments in Yamanouchi. You could also start your cultural experience by heading over to the museums in the area.
Cleanses, bath amenities, friendly staff & location.
It's close to the train station, has a inconvenience store, a couple of restaurants in the same building.
I would love to stay there again when I go back again hopefully soon!
Great place, nice onsen, breakfast was also great, staff was nice too- a bit overwhelmed with repeated announcements about breakfast menu- I did appreciate the pride and enthusiasm though :))
Great location close to the station also :)
We’re just starting a 3 week trip in Japan, and wanted somewhere relaxing to stay in order to get acclimated. We couldn’t have found a more perfect place. Our room was lovely, the service level was amazing, and the location was exactly what we wanted. We didn’t want to leave!
I was traveling to Totsuka for business. This hotel allowed me to walk to work. It also has close proximity to restaurants and shopping.
The wifi is very fast. The rooms are clean and modern. The staff is friendly.
It's a bit small for western travelers used to larger rooms. If you prefer that, you might have to stay in Yokohama, where there are several luxury western-style hotels.
The Narita Express travels to this station, so it was an easy train ride to the hotel from the airport. It was...
The Hotel New Grand is a historical landmark in Yokohama. The location is hard to beat. It’s across the street from Yamashita Park, blocks from China Town, the International cruise terminal, 15 minute walk to Yokohama Stadium and good access to train system.
Only down note is Hotel. Ew Grand needs to upgrade pillows, they were extremely uncomfortable.
one of the best hotels we ever stayed in japan. could not wish better in terms room, service, cleanness...everything...wish we had same one at other locations. big regret!!! thank you for everything!!!
This was by far one of the nicest hotels we have stayed in. It was wonderful to wake up, grab a to-go breakfast at Lawson’s across the street and walk a few blocks to yamashita park. The hotel is beautiful and the rooms are luxurious. The staff are so friendly and accommodating. We could not believe we got this room for the price we did. It’s easy walking distance to everything you could want in Yokohama. We will definitely stay here again.
We spent four nights at the Richmond hotel in Yokohama Japan in October 2026 and have nothing but good things to say about iour sta. Staff was very knowledgeable and friendly while we did not speak the language they made it very accommodating and with the extra mile to make sure all of our needs and expectations were met. While we have stayed in other Asian hotels where the room size was much smaller. At the Richmond we had a super king size bed with plenty of room along with a large bathroom....
