Hotels in New Gilston

"The staff were super friendly and went out their way to help us. We arrived at 12.30 as we had a wedding to go to at Balbirnie House. We knew the room wouldn’t be ready for check in but the staff went out their way to turn our room around so we could drop our bags and have a quick freshen up before leaving at 1.15 for the wedding. The lady on reception also arranged a taxi for us. Thanks again."

"We asked for a cup of tea to go with the buffet & was told we couldn’t have one, We were told you can have the tea bags but can’t use the kettle that was sitting beside the teabags, we even offered to pay for the tea. very disappointed in the staffs reaction to the situation. We won’t be in a hurry to come back"

"Property was very comfortable. Spacious room and good value for the price. The biggest let down was the staff. It was difficult to find the valet every time I needed the car and, on the first day that I was seated for the complimentary breakfast, no server ever came to my table. Beyond that, the property is as advertised, has several amenities with good offerings for food on site. There were many activities for people of all ages to where this property would be very family friendly."

"Brilliant "

"All good no issues great staff and location"

"Lovely hotel and great staff"

"Stayed before nice location and. Nice hotel."

"Very central and close to transport links They have a deal with a secure parking site which is a few minutes away. Very clean and comfortable."

"The room was large and comfortable in a renovated linen mill about 150 years old. Amazing. The en suite was huge and well appointed. The staff was very helpful. Check in/out was quick and easy."