Hotels in Stem

"I had to contact the front desk twice for the heat not working. They had to send a maintenance person to the room twice. It still continued to not work through the night, the room was very cold. I woke up with a runny nose and coughing."

"Everything"

"Clean room"

"Room was clean and quiet. Bed was very comfortable. Close to Duke "

"Overall the hotel was nice, good location and friendly staff. We had three rooms and two of the three had issues with the AC not working. The staff eventually moved us to new rooms that were better. "

"Nice hotel and very clean"

"The stay was okay overall, and the staff are nice and helpful in general. However, one particular lady at the reception was very rude."

"I paid for the room a month in advance with situation needing a handicap bathroom/roll in shower. They did not supply me with one, my roommate is an amputee. Very hard for him to use the shower. After going to “4” rooms, They did finally supply a room with a tub with a folded down seat. The rooms were clean, didn’t use any of the amenities. Just disappointed in the bathroom situation."

"This hotel was filthy. I had to take Lysol wipes that I had in my car to wipe down all surfaces including the floors. My room was not cleaned for three of the four nights of our stay, The desk clerk said we had to request it. It was never disclosed to me that this was the process and it was not posted anywhere. Breakfast was typical hotel breakfast. Staff was OK. Parking was OK. "