Hotels in Hideaway

"Our room, #214, was terrible. The toilet seat was broken, there was no hook on the bathroom door, the closet door was off track and would not open or close. There was no knob on the door either. There were exposed wires under the AC unit. Poor lighting. The refrigerator leaked water. I told the manager on duty about some of these issues as soon as we checked in, he got the closet door and toilet seat fixed that night. We made this reservation several months ago and requested a room on the first floor, we arrived after 3:00, which is check in time. Our room wasn’t ready, there would be an hour wait. We did not want to wait and did not feel like we should have to so we took the room that was ready on the second floor. Since we had made these reservations months ago and arrived after check in time our room should have been ready. The elevator broke when we were leaving, we had to force the doors open to get the cart in and out. Would not stay here again or recommend it"

"Very nice and clean room highly recommended. "

"Amazing staff and clean room"

"Great retro hotel near an excellent Chinese restaurant and board game Cafe, fun indoor pool. "

"Whenever I go to Tyler this is the place I stay. It’s always clean and the staff is friendly. Have stayed one other place and came back here."

"Could be a little more variety on the breakfast but the staff are amazing loved staying with them while I was taking care of my sister before she went home to be with Jesus Thank you to all the staff there "

"Desk staff was very welcoming and assisted with a scheduling issue."

"Extra large clean room, lots of fresh linens and fully equipped kitchen. Quiet and peaceful stay even though they looked to be fully booked. Breakfast was great and the coffee was amazing! I return to Tyler several times a year and will definitely stay here again! "

"The breakfast was delicious, I loved the fact of that you can put extra stuff in ur waffle mix before making the waffles which was delicious "