Hotels in Empire

"This hotel posts quiet hours from 10 PM to 7 AM, but I was woken up at 3:18 AM by noise from the next room. First came loud TV audio, followed by doors slamming, objects dropping, and an alarm going off twice, etc. After an hour of this, I called the front desk. The woman who answered was impatient and told me that this time of night is when many guests head to the airport. I said I understood that, but suggested they could at least politely remind guests to keep the noise down. If your flight isn’t in the middle of the night, I’d recommend being cautious about staying here—you may not get a good night’s sleep due to poor soundproofing and indifferent staff."

"Property is old and unkept."

"Parking was fine in front of the building. The food met our needs. But when we booked Expedia showed that allowed cats and dogs and this Windgate is Steubenville OH did take cats in Dec 2025 when we stayed there. but I called the day prior to our reservation, and they said they did not take cats since things have changed. They only take dogs now. It was to late to book with someone else so we had to scramble to find someone to take our cat. after going back and forth with Wingate they called the third party and Expedia change their information to only dogs. no good "

"The room was big with very comfortable beds. The shower had great water pressure and was easy to use. The lobby was spacious and welcoming and the work out room was equipped with everything I needed."

"Hallway smelled like cigarette smoke, large group in the lobby being extremely loud until the middle of the night and a large dog barking all night. "

"Room needed repairs, desk, dead bolt on door did not work. Breakfast, poor. Exercise room cheap and stair climber did not work."

"There was bed bugs in my room and didn’t find them until I woke up the morning of my leaving! SICK and they didn’t even offer me a refund.. it was wild!! Breakfast though was amazing wide variety of stuff…"

"The only thing in the room that was clean was the bed, had a jacuzzi tub room and I had to clean it before it could be used, none of the surfaces were clean, we had only 2 towels 1 washcloth and no hand towels, when we got to the room the door was open and the phone did not work. This was our second stay within around a months time and I was very disappointed this time around. Breakfast was fine, no cream cheese option or peanut butter. However when I got back to the room with my food my key wouldn't work I had to leave my food at the end of the hall on a window seal to go back down to have a new key made. "

"The onsite restaurant was a blessing. Both breakfast and dinner did not disappoint. The breakfast cook was amazing and her presentation of food was top notch! "