Hotels in New Salem

"When we arrived there wasn’t a live person to check us in. The long line of people stood and waited to check in via a person on a screen. The entire hotel reeked of smoke, our room smelled, the bathroom was dirty, and our door had a big gap at the top that you could see into the hallway. It was a shame that the rooms were at the quality that they were. The pictures online definitely over-sell the hotel. Breakfast was nice and appreciated."

"It was a cute location, great restaurant!"

"The hotel is always clean and gives a sense of calm when I arrive. The staff is excellent aaand very helpful. And my family always loves the pool. We love this hotel!"

"Excellent. "

"The room was good, "

"Breakfast was good. But the attendant was on her phone in the breakfast room instead of serving the breakfast area. Front desk staff was friendly and helpful. "

"The young lady at the registration desk was very nice and helpful.. thumbs up to her. The property was a little weathered and dated! The game room looked nothing like the picture!! Our room was ok. Asked for a first floor ended up on the second floor! My BIGGEST PROBLEM WAS THE BATHROOM!! GARAGE WAS NEVER EMPTIED THERE WAS A USED BAR OF SOAP IN THE BATHTUB WHICH TELLS ME NO ONE EVER CLEANED IT!! "

"The stay was excellent. Breakfast offered a wide variety of options and was truly enjoyable. The staff was very friendly, and the room was clean. It was exactly what we were looking for."

"There was no hot water to first day at all and only like warm day two. The pool and gym were closed and had been since October; this was not noted on Expedia at all. I would have chosen a different property had I known. Two disappointed boys."