Hotels in Puckeridge

"The hotel has a great location and overall offers a pleasant stay. However, the non-refundable cancellation policy is quite restrictive. Additionally, while some staff members are warm and friendly, others could be more welcoming and approachable, as their lack of hospitality and warmth was noticeable at times."

"great rooms very friendly staff and a great choice on the menu. Would totally recommend"

"Negatives: Housekeeping entered the room when we had the 'do not disturb' sign on the door. They also knocked the door on the last day at 11.15am and said we should've already left but we had arranged for a late checkout. We were only there for 4 nights so to have this happen on 2 occasions wasn't great. The reception staff didn't always greet/acknowledge the guests as they passed. The teabags are awful, bring your own! Breakfast was the same every morning. It would've been nice to mix it up a bit. Positives: One of the reception staff was excellent when we were checking in (Colin). He was extremely helpful and friendly, even when we requested to change rooms. The room was lovely and clean. Surprisingly very little noise from the planes and it was interesting to watch them and the nearby Dart from our window. We would definitely stay again. The rooms were good, breakfast is included. Parking is extra (£12 per day). It was very central for all the things we wanted to do and see."

"Good selection for breakfast, great friendly staff"

"Carpets and famous wine tower in need of a refresh but still an excellent solution for travellers. The bar and restaurant staff are 5* friendly and efficient "

"Excellent standard and replenishment ofmprosuct, loads of space too"

"We found the entire hotel clean and very well presented. Staff were helpful, parking is very convenient "

"The staff was very nice, however the rooms are worn/dated and the listing stated they had an airport shuttle when they do not. I could have gotten there by public bus but I never received any information, despite asking. "

"Really good breakfast options, healthy food plus lovely fry up."