Hotels in Spencer

"The room smelled like bleach. It smelled liked like smoke. We were suppose to have a king bed we had 2full. Not happy at all with this stay. No offer of any discount was offered. We will not be back. Not happy at all. "

"Unfortunately there were amenities that weren't in use due to water issues in Kannapolis, so can't really rate those. I didn't like that when checking in no one asked for identification. That did make me a little uncomfortable as other hotels have always asked for my license to verify that I'm who I say I am. Other than that everything else was ok."

"We arrived for a late check in and stayed 3 nights with a very early check out. The night clerk on duty both at check in and check out, Heath was one of the rudest people I have ever encountered! Upon check in we walk in and apparently interrupted his doing nothing. We said we were here to check in he looked at us and said “and” no greeting no welcome. He scolded me because I put my room key by my phone and said now I have to do them over again. We got to our room, it was as described and the bed was super comfortable. Breakfast had a great selection of eggs, biscuits and gravy, sausage, bacon, and assorted fruit, yogurt and pastries. We stayed 3 nights and they did not clean our room. We did not put the sign out to not clean it and I was a little disappointed in that service. We left at 3 in the morning to check out we had a very early flight and again we ran into Heath. He did not say good morning how can I help you nothing. I stated we needed to check out and his reply was well I am in the middle of something so you will have to wait. Again so rude! I have stayed at this hotel many times, but would think twice before staying here again."

"Floor was dirty, toilet water was nasty, tub was dirty. At least the bed was clean."

"Our stay was very pleasant, we didn't encounter any problems so thanks to the staff for wonderful weekend 😊"

"I did not eat the breakfast as I think most hotel breakfasts are below average. Room was decent. Bed was clean. Bathroom was clean. Could use some deep cleaning and a good paint job. Coffee pot was located on the counter inside the bathroom. Not real sanitary. "

"Staff was awesome and very helpful. Breakfast was okay, rooms were clean, but property needs some upgrading. "

"Room floor needed mopping, it was very dusty."

"The staff was helpful. I did not like the outdated rooms."