Hotels in Twin Lake

"We got switched to another room after checking in because our key wouldn't work. The batteries died on the door - never encountered that before. No big deal. Get into new room down the hall and the person behind me in line gets assigned the same room I am currently occupied in. Friendly reminder to use your door locks, people! Now we are in the room. Shower doesn't work. Hot water only in the sink. Another couple was assigned our room after 11pm and almost walked in AGAIN. Your second friendly reminder always use the door locks. And maybe travel with a dog who barks and intruders. Final straw was waking up at 7am staring at a roach in the bathroom. Left so fast, I still don't think my soul has caught up to me yet."

"There was sweat sticking out underneath the heater/air conditioner. There was holes that were patched in the wall that were not painted. There was no plug on the phone so the phone did not work and the cabinet with the TV on was shipped on one top corner and one bottom corner price that she should be about half of what I paid"

"Very friendly staff, nice pool and hot tub. Room was a little outdated but clean and comfortable beds. Good breakfast. Good value for the price. "

"Overall, I was very pleased with my stay. Check-in folks were very nice and friendly, my room was clean and comfortable, there was plenty of parking, the bed was comfortable, and it was quiet. My room had nice amenities with a fridge, microwave, and coffee maker. I'd stay here again if I'm in the area!"

"This is a very nice hotel. It is clean, staff is very friendly. They are pet friendly and even gave our dog treats when we checked in. I would definitely stay here again."

"The room was clean, cozy and the perfect retreat. The hotel had little amenities to make you feel welcomed. The staff was friendly and took care of any needs right away that needed attention. "

"Good experience "

"Great views of Muskegon lake. Our room was unique. Had a double bed right as you walk in the door. Then a bathroom that divided the room, with a king bed by the sliding patio doors. Lots of room and 2 dressers and tvs. Only thing I didn’t like, no chair or table. Other smaller rooms had table and chairs. Overall it is an awesome hotel and was very pleased with the experience."

"The staff we interacted with were uniformly helpful and very pleasant. They helped counter some of the frustration from the poor design of the hotel. The design issues weren’t terrible, just frustrating; things like shower curtains not reaching the top of the tub which led to wet floors, the sink faucet being set so close to the edge of the sink that it was impossible to use it without flooding the back of the sink, and very odd design in the room. The latter was notable for the location of the tv, the location of a lamp which blocked the view of a painting, and most problematic, the location of the bedside lamps which were placed too far from the beds to make it possible to use the lamps to read in bed. Again, the friendliness of the staff did help mitigate the annoying aspects of the hotel design."