Hotels in Steep Falls

"This property is in a very convenient location for all that downtown Portland has to offer. "

"Nice & clean. Pull out sofa can use an upgrade though. "

"Very nice room, hotel was clean, staff kind and attentive. The location of thos hotel is great."

"It’s always a pleasure to stay there."

"Upon arriving in a rainstorm Google Maps led us to an affiliated garage next to the hotel. There were signs to get to the lobby, but the stairway was chained off. After calling reception I was guided to the hotel basement but not without exposure to the rain. From the basement it was difficult to find the elevator. Signage throughout this process was misleading and inadequate....Also misleading were the hidden costs: parking $20/day; no complimentary breakfast items - we grabbed some coffee, 2 pastries, and 2 fruits for a cost of $37.50. "

"Clean room "

"The room was very cozy and the staff were excellent. Convenient location and parking on site. Would stay again. "

"Yes"

"Overall, my stay was nice. The only negative I experienced was with the shuttle service and the front desk staff at check-in. Prior to my arrival, I messaged the property to confirm the shuttle schedule and was assured it was available at all times. Unfortunately, when I landed and called the front desk as instructed, I was told there was no shuttle service available that day. This was very disappointing, as I relied on that information when booking. Had I known in advance, I would have arranged alternative transportation. Upon arrival, the front desk was not very helpful. I asked if I had been assigned the city view room I paid for, but the staff member was unsure. I was then told to check back the next day. The staff member seemed unsure how to handle the situation and appeared to defer the issue rather than resolve it."