Hotels in Grand Cane

"The hotel was clean and well appointed. Soundproofing of the room was excellent. The front desk staff was uniformly kind and attentive. They went out of their way to help me get a safe refrigerator to put some expensive injectable medication in overnight."

"not"

"Upon checking in the corridor had a harsh chemical smell. The front staff were great trying to accommodate what would be my issues to come. Check in go to room it’s hot smells stale old and the bed sheets are wet (did not dry throughly) I assume bathroom has one crooked face towel a big towel on the toilet top. Call down they give me another room.This room has bottom sheet only not top are comforter and pillows has no covering. Money I paid is ridiculous. I went to Walmart got my own sheet set blanket an pillow so I spent double for a two day trip. Really piss me off but because the front desk staff tried I left In peace but I feel robbed. The cleaning staff need adjustment fast!"

"It was the grand!! Over the 10 plus years I’ve been staying here, it really needs to be upgraded. You can smell the musky smell on the carpet the second day after all the air fresheners wear off, etc. i checked in at 6 pm and they had to call and make sure my room was ready?????? It’s supposed to be ready at 3. Bar was closed on Saturday night! They still serve breakfast like they did during the Covid thing. I’ve literally watched this place go down since pre covid. The breakfast used to be awesome. Now mediocre. Elevators make noise, kinda sketchy. The whole place needs to be be renovated with carpet, elevators serviced, bars in the elevators were loose, I can go on and on but man, we got a good deal and it just sucks to literally watch this place go down. At least fix the elevators and change that smelly carpet . Mattress are old, pillows are cheap."

"Smell was terrible!!!!!!!!!!!"

"Wont stay again!"

"Overall a quality hotel. But the water in the shower had low pressure and was lukewarm"

"Pool was not open !!!!"

"Had problems with the toilet flushing. Towels and wash clothes were stained really bad and tub was missing the stopper that was also rusted."