Family Hotels in Ranikhet

"Bed mattress were quite uncomfortable. Could not sleep "

"It was a horrible experience, where our reservation was cancelled despite paying in full. We had a to find am alternative place to stay after having travelled for 7 hours with

&elderly

members."

"I had booked the best villa with river facing views. 6 months ahead of time. A day before I had even called the property to confirm my booking and was assured to come. But when I reached the hotel, I was told that my booking is not with them as the mail from hotels.com has not reached....etc... etc... So finally I was given another room which was of a lower category and since apparently it was vacated by another guest a short while ago, it was not even cleaned up properly. The facilities like...

"Stay was ok…will give 3 stars only….Dinner buffet was pathetic…. Breakfast was good and staff was polite."

"Terrible stay . Very poor service . some staffs are very rude . They called us around 10 am and told us to vacant the room at 11 am . When I asked them but your time of check out is 12 pm then how can you ask for check out. How can you talk to your guest like that then they told me we have 11 am check out rule. I show them Hotels.com app but here it’s reflecting 12 pm and I ask for one hour extension for check out then after lot of argument they allow us for two rooms instead of four rooms...

"Greatttt!!"

"Total SCAM.. BEWARE.. Booked for 2 days with full payment in advance but left after one day.. Road to resort : Last 4-5Km road to resort is worst.. no road only stones n mud. you can damage your car very easily. Exterior : broken roof which can fell anytime.. dirty pathways.. non working amenities.. broken trails and roads Interior : Dusty rooms, mold everywhere.. no basic toiletries.. rooms were full of foul smell, issues with the electricity, spent whole night without...

"Rooms need major upgrades!! This property is overhyped and overpriced!! Rooms are too small. Staff was good and food was ok"

"Still the best hotel in Nainital,even if their charges are the same as Switzerland,the rooms are in dire need of renovation, the meals and dining are top class "

"Room was smelling bad, bedsheets and pillows were dirty. Staff were so rude. "