Hotels in Grand Case

"This resort is situated in a beautiful location. The beach is AMAZING. Unfortunately, the resort does not offer a lot of structured activities, so if that's what you're looking for, this may not be the place for you. The buffet restaurant was just okay, but the al fresco dining options are good. The tiles in and around the pools need attention, as does various painting around the resort. "

"My fiancé and I stayed here back in the end of February. I chose Fourteen at Mullet Bay based on the reviews and I must say I was a little disappointed. The pictures online looked way better than in person and there was a horrible smell in the unit that we could not get rid of at all. We complained to management but there weren’t any other available units. We were told that since we booked through Expedia we would have to complain to Expedia. I feel like since we booked through Expedia we did not get one of the nicer units because the unit we stayed in wasn’t as nice as some of the others that we saw. Maybe it was the one unit that we stayed in but I was not impressed with Fourteen at Mullet Bay."

"Lydian at the restaurant is a sweetheart and nails her service. And then, you get to the pool, and Gabriella is fantastic - she’s on it and is just a welcoming beacon every time we come (4th time now)"

"Staff was super friendly. Everything was clean "

"The room was clean and staff polite. There was a leak in my bedroom ceiling that just wasn’t quite fixed and water dripped and ceiling pieces fell all week. Property and beach nice though "

"The pool is a big draw. The property is maintained well and everyone is friendly. Everything definitely runs on „island-time“, so just remember that you are on a vacation and have plenty of time. I personally did not enjoy the quite loud life music (of questionable quality) at one of the two restaurants of the property. The adjacent beach is currently swamped with seaweeds and therefore unusable but that is just a temporary condition. Overall, a great stay! "

"Quiet and safe with many amenities"

"All staff was friendly "

"Probably need more kids friendly activities since it is a family friendly resort. There is no kids pool, or kids activities. Simple sprinkler would help. The resort is understaffed, staff need to be more proactive. They need better systems in placed to improve customer service."