Hotels in Universal City

"Friendly staff. Clean rooms "

"Great stay overall. Very clean and nice rooms. Bar area was great. Only complaint is that our room didn’t get any colder than 66 degrees and found myself waking up hot at night. "

"Clean Pool. Friendly staff. Great location "

"nice place everything "

"The hotel, staff, drinks and food are excellent.. the only thing they don’t have a little store inside that sells amenities and it’s self parking outside and the charge 30 bucks a night"

"I had to call the front desk to get the room cleaned after 2 days I not having room service. "

"Fun times "

"My biggest gripes about this property was the restroom and the towels. First off, the towels were either stained, or they were dirty. I’d prefer the former but in a case it’s off putting when your towels appear dirty. The soaps in the restroom were empty and I when I asked the front desk if they could refill them they were polite in saying they would take care of it, but they didn’t get taken care of. Lastly, this was the most upsetting the shower was in terrible condition. Mold surrounded the drain and again nothing was done to take care of it. As for the breakfast, it was great with so many options to choose from. The highlight was the breakfast with cleanliness being my biggest disappointment."

"Besides no fan in the bathrooms, the staff was awesome, bed were comfortable, breakfast was good quality, and the place was clean. I'd stay there again."