Hotels in New Albany

"The staff were very nice and helpful but it was clear that the hotel needed updating and possibly better or more cleaning staff. There were several areas in our room that needed repairing from the carpet, to the baseboards held together with electrical tape, to the broken lamp on the wall the was only staying upright because of leverage. The bathroom was also in need of repair with peeling wallpaper and a door that had to be lifted into place in order to latch. Another problem was cleanliness. The morning after our stay while my 1 yr old was playing he picked up a massive old lady toe nail off of the floor. "

"Too expensive for what we received."

"The pictures on the site did not match the condition of the room. I feel like they updated one room to take pictures of to put on the website; but didn't update/repair all of them. There was water damage on the ceiling and the carpeting was old and stained. It smelled very strongly of weed when we walked into the room; and the nice lady at the front desk let us use an air freshener to help with the smell. The smell was still there but less after we left the windows open, turned the ac on, and sprayed the room. The smoke detector had been disabled as well, apparently from the last guests to cover up their smoking. The bed was very uncomfortable as well. We both woke up with terrible back aches the next morning. "

"Room very clean, staff friendly and helpful. Beds very comfortable."

"Staff was friendly and helpful "

"Great staff and clean rooms"

"Breakfast was good. Lots of options. Bery large rooms with comfy beds"

"Breakfast "

"Bed was hard and had a big dip. "