Hotels in West Springfield

"I loved the convenience and ease of staying on campus for orientation. "

"The Holiday Inn Express was conveniently located a block away from the casino. The hotel was great, but Springfield, Massachusetts is not the safest place. The city suffers with an increase of homeless people that one would not expect. There's nothing the hotel can do about this problem. I would highly recommend the hotel."

"This was an easy check in and our room was clean and comfortable. Our dog even was able to relax and we had a nice stay. "

"Beautiful hotel/casino, clean, friendly staff, lots of dining options, free parking, spacious, quiet room, overlooking the pool, nice shower, comfortable bed"

"The staff is always very helpful. Lizzie, at the front desk was very nice and made my stay very enjoyable. The manager on call is also a treat to approach and makes sure to ensure I have what I need in order to enjoy my stay at the hotel. "

"Everything "

"I think Chris is an owner. Spoke to him on phone an was extremely honest and welcoming. Great value here. Some renovation but did not affect my stay. I wish i remembered the guys name at front desk-he was awesome-7-2-25"

"Love the place. I will come back."

"Recently stayed two nights at the Quality Inn at the end of June. Check in was quick, staff was friendly, and I got my room request, towards the back of the building on a higher floor. I had room 423, it was clean, fairly good condition, everything worked, although fridge took a few hours to cool my drinks, and beds were comfortable. Each queen bed had 3 pillows and I couldn't remember if they used to have 4 each, but I think they did. The room was a great value and there were improvements since my last stay in April. They no longer start clearing breakfast before it ends at 9am, and it was well stocked especially Tuesday morning. Monday morning things were running out and I didn't see staff at all for the last 20 minutes. There was still plenty to eat though. Tuesday, staff kept things full and cleaned the serving area. The AC worked great, decent water pressure, bathroom was clean, and plenty of towels. I overall enjoyed my stay and had no issues. After check out, staff later called as they believed I had left an item behind, and they wanted to figure out how to return it to me, however it wasn't one of my items, but a nice gesture nonetheless! My go to hotel when visiting the area for Six Flags and will continue visiting! Glad to see some improvements! Wish I had more time to take a swim and pool closes at 10pm! Try Tokyo restaurant next door or Wood N Tap down the street for some great dinners! "