"The location is handy because it is aprox 10 to 15 minutes from the airport and the staff is kind however the property lack of hygiene the room was very smelly, it would help to do some good wall cleaning and painting a general hygiene cleaning within the property. It could have been cleaner and it could have smelled better. It is challenging to spend a night in a room that is smelly of body odor. The air condition does not help with this."
"En general hay muchas cosas que pueden ser mejor; sin embargo las personas son muy amables y te tratan muy bien. Creo que hace falta algo de liderazgo de calidad que indique a los que atienden como deben regirse, tuvimos un problema de información que se hubiera podido evitar con un buen liderazgo. "
"Clean hotel, friendly employees, and close to everything catch an indrive ad you are at the Buena vista mall and its surroundings in 5 minutes. Great hotel! "
"The hotel was very good , the staff is incredible, so helpful and friendly, I would say the staff I’ve met . The hotel was better in the past but other than some issues in the reception bathroom the hotel is good enough, fair enough for the price"
"My stay in this hotel was amazing, the staff was super kind always taking care of my needs, the facillity was super well located near of a beautiful shopping mall with good restaurants and stores... "
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Hotel is new modern and very close to the main mall Buenavista. There is also a new shopping center nearby. We stayed 7 days over carnaval time ( 2 adults and an infant) and had a great experience. Only the first night there were hiccups- the power shut down so hotel had no elevator and air conditioner. We went out leaving the baby with my mom when we got back around 2 am the room was steaming hot, baby crying sweating and no elevator. Thankfully we were on the third floor. It seems because the...
The hotel is very clean and the tooms.are comfortable. Restaurants atound the srea are great. The best part is the staff. They are caring, proffesional amd very attentive.
This hotel is small and very clean, with friendly and attentive staff. It is centrally located. If you get lost the 4 points Sheraton is across the street. Take an Uber it’s like $1.50-$2 everywhere. Seriously. The breakfast is also VERY good. It’s not a US buffet. It’s significantly smaller but very tasty and satisfying. If you prepay it’s like $5 and change, if you pay the day of it’s $7 and change. For a bargain freak like me this is awesome! Find me a $5 breakfast in the US. Anywho, I stayed...
Very good stay. The entire staff was friendly, courteous, and professional. A special thanks to the housekeeper who did an excellent job cleaning my room everyday.
Very good hotel, not super fancy, but great for the price. An excellent pool, breakfast buffet, and responsive front desk.
Things that could improve:
- general wear and tear in the rooms
-gym area is in need of updating (was closed during our last visit, so hopefully they get better equipment and AC)
I had an amazing time.. the hotel is gorgeous .. Marble flooring everywhere .. and the shower is exceptional! The staff was polite and on time!! The pools rooftop view of the hotel is awesome and breakfast up there complimented it ..
