Hotels in Chota

"Excellent property with a large, comfortable, clean room. Loved the location in Townsend, the peaceful side of the Great Smokey Mountains! Access to the national park was quick and convenient. We loved our stay here and enjoyed excellent coffee at the Artistic Bean and dinners at The Abbey and Peaceful Side Social, all within walking distance from the property."

"Everything seemed on the cheap. Breakfast was put out in small amounts every day we had to ask for something, no pool towels, no cleaning until after 5, no replacement on towels, sheets were so thin I thought the pillow cases weren't on. Toilet wobbled like it wasn't set properly same with sink. The room was very clean, but walkways and common areas weren't."

"Aaa"

"My two teens and I stayed for a Friday and Saturday before a Sunday flight. It was perfect. We didn't do any local sightseeing, mostly just had an indoorsy stay—we played cards for hours in the attractive atrium / lounge area, enjoyed the full buffet breakfast each morning, and did a movie marathon together. It was the perfect place to hibernate and be together."

"Close to Starbucks & some fast food "

"I was there one night. Had everything I needed. The pet deposit was refunded promptly. Great staff!"

"Standard hotel, room ok. The room seemed clean enough but had a funny smell (maybe odd cleaning fluids). Beeakfast was lacklustre no fruit or yogurt, but functional."

"I arrived at 12:30am and couldn’t get in a room until 2:30 am. I to switch rooms 3 times. The first room had a neighboring storage room, which had an alarm going off due to a missing battery. It was too loud to sleep. The second room had a disgusting smell. And the third room was humid so the bedding felt damp. When attempting to get help from the front desk, there was not a manager on site. The front desk receptionist also ran the shuttle to the airport, so no one was there to help."

"This place is TERRIBLE! We arrived at 7 PM and our room still wasn’t ready. The front desk told us they were having issues with housekeeping and that the bed wasn’t made, but it would be “10 minutes.” Twenty minutes later, the room was finally done — and it was still NOT clean. There was no shampoo, the room was dirty, and they do not clean your room during your stay. If you want fresh towels, you have to bring your dirty ones to the front desk, and they only give you one set of towels for two people. You have to repeat this every single day. There was dried blood on the comforter, the kitchen floor was filthy, and the breakfast was extremely limited. Both mornings I went down, there was either no coffee or it was cold — which tells me it was leftover from the day before. Absolutely disgusting. There’s even more I could mention. When I complained, I was told the manager would comp my stay. I appreciated that, and before leaving I confirmed it with the manager — he agreed. But they only comped one night, not the entire stay as promised. If you want excuses, broken promises, and a dirty, gross, poorly managed hotel, then book here. Otherwise, stay far away."