Hotels in Media Luna

Second time there,can't wait to return

The check in was great. The young man working. I forgot his name was extremely helpful

The property is beautiful, clean, modern, and family friendly! My family and I had a blast. After a long day of beach, family and fun we would all come back to the property swim and call it a night. It was perfect! There are plenty of beds, air conditioning, and a small kitchenette to brew coffee or make food. You will not regret it!

Very clean, cute little place at the end of a cul-de-sac that backs up to a forested area. Easy to follow check in instructions, super friendly and helpful staff. Nice sized room, everything in good working order. Again, super clean. Great value, definitely a great visit.

I loved how clean and the staff were all Friendly and extremely helpful.

Property was great for kids! Had transportation to the beach and old San Juan. Was walking distance to T-mobile arena. Then Francisco makes the best drinks at the bar. (The chicken tenders are amazing)

The staff is GREAT. Especially the pool staff. This has officially become my go-to hotel anytime I stay in San Juan. Great location, great facilities, everything was great!

We absolutely love the hotel. The Area. The church. Everything was perfect. I’m a proud Puerto Rican this trip was everything. Thank you El Convento we look forward to coming back soon.

They have this ridiculous policy not to let Uber come to the lobby. Am I supposed to walk to the streets under the unbearable sun to get my ride? They gave the nice Uber lady a really hard time, and threatened to fine her $500. I told them I had requested she pick me up there but they were not listening. Everything in the hotel is nice but they need to stop harassing the Uber drivers. They are only trying to earn a living and their service is much superior to the local taxi .

Excelente

The place is very nice and always clean. The location is the best for me. Walk to downtown old San Juan or get a cab. Condado, one of the best place in Puerto Rico. I have been visiting for over 20 years.

Would definitely visit again !! Clean room and very attentive staff !

My husband, son and I spent the night prior to our cruise the next day. Property was clean and located very conveniently to restaurants. Staff were friendly and assisted us with finding transportation to cruise port.

The staff members at this location were wonderful! Front desk, pool / beach security, pool attendants, our floor attendant Jessica all were so very kind and helpful with everything on our 4 day stay. The hotel is located right on the beach, next to many delicious restaurants and so close to the airport and Old San Juan. Beautiful beach and pool. We stayed in an Ocean View room and the views were spectacular. Will definitely recommend to friends and family.

People at the front desk were friendly and accommodating. The property itself is great with great location. Amazing atmosphere and spacious and the rooms are nice. The staff at the restaurant was not smiling and not really friendly. The only person who was nice and accommodating was the manager. The rest of the servers were just food delivers.

The property inside is very nice and elegant. Didn't like that have to pay 25 dollars per night for parking when im paying to stay in here. Other wise everyone is amazing. And i appreciate them.

Wonderful time in Puerto Rico! The hotel was fabulous!

Loved it! They make sure you have a 5-star vacation!!

Everything was perfect.

Room, amenities