Hotels in Santa Cruz

"Staff- they are nice and accommodating Breakfast- plenty of choices (Filipino and American dish) Beddings- comforters don't have duvet, they are wrapped with 2 blankets Bathroom- it is slippery and clogged Room- smelly (bring air freshener) Jacuzzi- cold water only Sauna- not working Gym- ok "

"Pool was nice. Perfect room"

"Staff was friendly who worked up front ! The cashier at breakfast restaurant maydawe I think that’s what it’s called ! Anyway lady did not provide the 15% Dusit discount ! I spoke to cashier and front desk and neither knew how to simple just credit back the 15% as it’s not difficult and it’s standard ! When you make mistake fix it and do not say I’m night cashier write your info down and I’ll see what I can do ? That’s not a way to handle the situation ! Bathroom also leaked water all over floor from shower ! The pool area is nice and the Thai restaurant are good ! Housekeeping very good ! "

"Staff were very helpful and accomodating. The room was very clean. However, the sink wasn't draining properly and when reported, nothing was really done."

"Clean room and great staff"

"It's a dirty and noisy place. For that 😂 it's 2 star but hotel itself in a very perfect place. Just doors are making sound, bathroom we're molded and door wasn't properly, in this price I think, this is what you get. It's my first time though so "

"Courteous helpful staff. Stairs were a problem as there is no elevator. Hot/cold water dispenser left me with a burn on hand as hot water and cold water tabs are too close to each other and there is no safety stop on the hot water tab. "

"Everything was 5 star"

"Clean room. We had to ask for an extra towel and cup as the room was only provided for two. "