Hotels in East Highland Park

Beautiful Palace. Old World Splendor.

The trip was fine. The hotel was well appointed and clean and located close to the event we were attending. The only thing was the parking was a little confusing. Also the pillows are very soft.

I arrived during a huge storm and the wifi was out making it really hard to check people in. Ben was amazing and went the extra mile to make sure I, and my daughter who is in a wheelchair, got a room on the first floor that was handicap accessible. Since we couldn’t print out room keys yet, he walked us to our room and let us get settled while they waited for the Wi-Fi to come back on. He then personally brought us our room keys along with two free snacks and beverages for the inconvenience. To...

Hotel could use some updating.

Great stay. Friendly staff very helpful.

Place was awesome people were awesome will go back again for sure

This is my favorite hotel in downtown Richmond. It's close to the Capitol, shops, and restaurants. Classic decor and stylish rooms. Customer service was fantastic!

Yvette at the front desk was awesome. Very friendly and polite, made sure everything was in place for our stay!

Area is being gentrified but hotel was Lovely!

Very clean rooms, the staff were very helpful and friendly yet professional. I will definitely rebook this location in the future.

This was a great hotel for our one night in the Richmond area. We did a lot of sightseeing and it was nice to have a comfortable and clean hotel at the end of a busy day. Good breakfast, too. We can always count on Holiday Inn Express for a nice stay.

Your staff was incredibly accommodating. From offering to help me get to the elevator with a handful of coffees, making sure we had ample towels, making recommendations for nearby eateries to calling us shortly after we checked out to let us know we had left behind power cords, they were efficient, polite, kind, friendly, and helpful in every way. You have a great staff there!

Checking in was so easy, lady was very nice. We even got free waters. So that was great!! Definitely coming again when i come back this way!

Great overnight before heading out of Richmond airport. Friendly staff, great airport shuttle service and a pool for the kids.

The girls at the front desk were very welcoming and accommodating after a 10-hour drive.

Check in and check out was quick and easy. The hotel was very cute and so clean. Our beds were comfortable. We were there for a show at the Altria Theatre and it was an easy walk. There are many restaurants in the area also.