Hotels in El Portal

"Clean room, nice selection for breakfast and the hotel had a modern vibe and it's located close to everything you need."

"Very few eating options around the motel. Very dated and the front staff were not very welcoming! For the price it was not very good. "

"Great place to stay before or after a cruise. "

"The room is clean but some of staff are lazy and slow that is not acceptable."

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"Pictures are deceiving. This hotel needs a total renovation. Carpets are dirty, elevators are sketchy. Do not use the stairwells from the garage although you may have to as elevator was not working. Stairwell reeked of urine and littered with trash and there was evidence of squatters. In our room there was a flood. It was obvious from the moldy walls and decayed plaster this had been occurring frequently. We reported to the front desk. No one came to correct or offer us a different room. 2-stars because was easy and Starbucks on premises."

"We only stayed one night before heading out on a cruise, and it was perfect for that. Super convenient with a free airport shuttle, which made things really easy. The price was very reasonable for the area, and everything went smoothly. Would definitely stay here again before our next cruise."

"We stayed at the Tressor towers and our room was on the 28th floor. The one and only reason for a 1-star rating is the elevator situation. Only 2 elevators service all of the 36 floors (a 3rd elevator would operate adhoc and a 4th was out of service). The elevators stop at each and every floor on the way up and way down. They sometimes don't stop at your floor at all. Each time going up and down was a 15-20 min wait for the elevator and then a harrowing 10-15 min ride inside. The hotel actually had a staff to manage the elevator traffic. We wasted so much time with the elevators the first couple of days that we actually started hiking the 28 floors via stairs. And we were not the only ones who resorted to doing so. Terrible elevator management considering how much elevator technology has improved in the present times. Absolutely would not recommend staying in these towers."

"Property is beautiful. It’s in the middle of no where so you have to have a rental car. I didn’t love how everything you buy at the pool has a 20% gratuity, a few of the staff weren’t friendly. Totally kid-friendly, the pools are beautiful and the beach is steps away. Overall would come back again! "