Hotels in Hazel

"The room was excellent and plenty of room ! Very clean and the bed was very comfortable."

"We were only staying one night. We were switched from a King to 2 Queens. Then something on the motor of the heater/AC wasn't right and the fan ran extremely loudly whenever running. We had to turn off the unit,because it was so loud. We did report it and they fix it for the next person. Also, we stayed there because usually things are great, but we were there a few weeks ago and the price with taxes/fees was $153. This time it was $294. I know prices go up during graduation, but we weren't even there for graduation. That type of increase is ridiculous!!!!!"

"When we arrived, I told the gentleman at the desk that we needed to shorten our stay by one night. He said that he could not nor would not do anything. The next morning I told a young lady the same thing and she said she would talk to the manager. I explained that Hotels.com would not change the reservation, but told me to ask the hotel to shorten it, and if the hotel approved, we would be reimbursed by Hotels.com. The second morning of my stay, I went to the front desk, and there was a different young lady. I asked her if I had received a reply from the manager, and the young lady had left me a note saying the manager would not approve. I asked the young woman to please talk to the manager again, and my husband and I left for another hotel booked through Hotels.com. At the next hotel, the manager told us that as long as we stayed one night, they would approve a refund for any time our stay was shortened. I am not a person who likes to bash establishments, and I am quick to forgive. This should have been a busy time with the quilt show, but they kept our money and probably rented out our room and got paid twice. That is just part of the stay. Our toilet backed up on the second day. My husband told the front desk, and there was nothing done when we were getting ready to leave I told the cleaning supervisor about it, and that nothing had been done, and she said she would talk to the night staff. We "

"My go too, just quiet and easy and clean"

"I paid for the business suite since I was there on business. We checked in, got the room key, walked in to a regular king room NOT the business suite. I went back up to the desk and asked about the room and was told that the business suites were not available. Did I mention I had already paid for the business suite? The gentleman was very apologetic and said he would reach out to the manager and was told to deal with hotels.com. I reached out them and they tried to contact the hotel manager and he refused to give me back the difference between the 2 rooms. So I ended up paying for a business suite and only got a king room. It was like a $40 difference. The phone in the room did not even work when the front desk tried to call us."

"4pm check in Arrived @5. Had to ring bell for service. Waited 10 minutes for rm key to be made.staff was nice.room dated, but was clean. Definitely older motel. Felt safe. No issues. Would stay again."

"Always clean and friendly"

"Breakfast was great. Staff did perfectly. Room was quiet and private in a beautiful setting. Not fancy or modern but what you expect in a cabin in the woods."

"Nice and clean. Coffee always available in lobby. "