Hotels in Franklin

"I emailed and never received a reply. I worked late, notified the front desk and said Id be getting in very late. I drove over 2.5 hrs from another state to go to City of Hope hospital for an early appointment. I rang the bell of the front desk over and over, waited and ended up sleeping in my car after pre-paying for a room. Disgusting customer service, no reply. Never again with this hotel. Quality customer service has suffered. Be careful here."

"Room was very clean and check in was simple"

"It was a very nice hotel. The bed was comfortable and the kitchen was great. Convenient to the highway and to shopping. They don't provide breakfast but having the kitchen helped with that."

"The staff is great, always friendly. The rooms are always very clean. This is the only place that I really enjoy staying...."

"I like that i was able to keios check in and not stand in line. The staff help instantly. Free head ban and light up glasses for the kids. Much activities hands on for the kids gree. Everyone was friendly and helpful. Love taking pictures with Violet and the others. No waitinf for the ice machine ot microwave. Little dust on couch hsndle and bunkbed edge. Was told has a problem witj dust. Air in room work well. Fridge froze all my fruits. But was good. I love that they allowed you to bring your own food etc. Dance party at night for the kids was awesome. Meals are very pricy. Easy check out. Access to buggy to carry your stuff. Was surprise about $20 parking fee per day. Will consider a shorter stay. This was a wonderful mini vacation !!"

"Great place to stay"

"Room was very clean"

"Just don't go here if u not a drug attic"

"Room was dirty, bed linens had stains on them. Staff was hostile."