Hotels in Atalaia

"Excessive and nonsensical rules, making the guest experience highly unpleasant: • Breakfast & Access Control: An extra card is required for breakfast and must be used even to exit the area. There is a turnstile system in place; if you leave to use the restroom, you cannot re-enter the restaurant without requesting permission from the reception. • Key Card Issues: Every time a guest leaves the room, even without leaving the hotel premises, they must stop by the front desk to "recharge" the key card. • Parking & Security: The facial recognition system at the parking exit is non-functional. We are constantly dependent on the reception staff just to drive out of the hotel. • Housekeeping: To have towels changed before the two-day mark, a formal request must be made to the front desk, yet again. Specific issues with our room: • Plumbing: The toilet flush is malfunctioning. • Climate Control: The air conditioning is not working properly. • Hygiene: There is a foul odor coming from the drains. • Acoustics: The room lacks soundproof windows, despite facing a busy avenue. • Lighting: The blackout curtains are insufficient."

"Ótima localização de fácil saída para o aeroporto. Quarto aconchegante, estacionamento pago, mas seguro e de fácil acesso. "

"Tudo maravilhoso "

"Very good hotel, excellent place. I only have one complaint: I've stayed there before and didn't pay for parking. I made my reservation as usual, and at the time of booking it said the hotel had parking, and I've never been charged before. This time they charged me, even though it specifies at the time of booking that parking is not included and is paid separately. Why does it say at the time of booking that the hotel has parking? Thank you."