Hotels in Cernay

"Très déçu de la prestation repas : Fish and chips insipide. Je demande si dans le tarte aux pommes il y a de la cannelle car je suis allergique, on me dit que non alors qu'il y en a quand on me la sert. Petit déjeuner : Pain aux graines immangeable tellement il est dur, je me sert du fromage blanc et de la compote celle ci est périmée et pique au goût...et je ne parle pas de la tonne de poussière dans la chambre, j'ai du dormir la fenêtre ouverte la nuit, pour éviter toute crise d'asthme. Quand j'indique le problème le matin lors de mon départ, on me répond que le problème est connue mais les femmes de ménages ne peuvent pas déplacer les meubles au vue du poids....Moi je l'ai fait moi même. "

"Clean room"

"Très "

"Terrible stay. Arrived very late after a long 1,800km drive and the room was small, crowded and no working AC. No staff to complain to. Hugely disappointing. Be careful if you arrive outside of business hours. "

"Good hotel , clean and comfortable room , comfy bed , nice bar area , pizzas in restaurant very good . Only thing missing is extra pillows for bed . Only two supplied for double bed . "

"The parking wasn't available, even though I had asked for a reservation, I could not have access as I arrived after 18h and the reception desk was closed. I had no help from the call center, nor by email, phone or chat. The reception desk was always closed. The swimming pool was closed also, the water was cold and and the heat system seemed broken long time ago. I'll never come back here. Very poor attention to customers. "

"Good value for money, very convenient location as its just off the motorway, helpful and friendly staff. The bed was very comfortable and it was quiet and dog friendly."

"Yes"

"Somewhat brusque check in but all other staff could not do enough for you including the lovely lady on breakfast who was kind enough to sit us in the bar and get us a coffee when we explained we didn't want a full breakfast despite being rushed off her feet. There is a pizza vending machine in the carpark which actually is not bad."